Summary
Overview
Work History
Education
Skills
Timeline
Generic
SUNGWOONG CHOI

SUNGWOONG CHOI

Customer Service Support Team
Busan,46

Summary

I am a Native Korean and proficient English Speaker.(Bilingual)


Talented at handling customer service with kindness and responsibility.


Enjoyable and tolerate at the customer service area



Overview

7
7
years of professional experience
2
2
Languages

Work History

English Teacher

English Language School
03.2018 - 03.2018

Provided the interpretation between a Korean teacher and foreign teachers from India.


Taught the high school students about the English grammar.

Language Program at Durham University

Durham University
08.2017 - 09.2017

Was educated on how to write essays in English.

Exchange student

Missio Seminary
02.2016 - 08.2016

Studied Theological areas partly.

Convenience Store Clerk

Convenience Store
02.2016 - 06.2016

Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.


Monitored self-checkout systems and provided help in resolving complex problems.


Conducted inventory counts by adding each item in stock and documenting in computer system.


Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.


Helped customers complete purchases and locate items.


Performed cash, card and check transactions to complete customer purchases.


Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.

Factory Worker

The Factory
01.2016 - 02.2016

Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.


Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.

Volunteer

A Village Surrounded By Trash
07.2011 - 07.2011

Provided the support of the worship service to those in need


Provided the entertainment to the little children such as dance and balloons.


Enhanced community engagement by organizing and leading various church volunteer activities.

Education

Bachelor of Arts - International Studies

Kosin University
Busan
04.2001 -

Master of Arts - International Studies

Durham University
Durham, UK
04.2001 -

Skills

Test

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Timeline

English Teacher

English Language School
03.2018 - 03.2018

Language Program at Durham University

Durham University
08.2017 - 09.2017

Exchange student

Missio Seminary
02.2016 - 08.2016

Convenience Store Clerk

Convenience Store
02.2016 - 06.2016

Factory Worker

The Factory
01.2016 - 02.2016

Volunteer

A Village Surrounded By Trash
07.2011 - 07.2011

Bachelor of Arts - International Studies

Kosin University
04.2001 -

Master of Arts - International Studies

Durham University
04.2001 -
SUNGWOONG CHOICustomer Service Support Team