Ahhyeon Seong
Changwon
Summary
A seasoned professional with extensive international experience and a background in operations and marketing. Skilled in using communication and multicultural insights to improve processes and drive success. I'm experienced in managing remote operations, developing marketing campaigns, coordinating events, and delivering complex projects on time and within budget. Passionate about continuous improvement, team collaboration, and achieving strategic goals. I'm seeking to apply my diverse skill set and dedication to excellence in a challenging operations and management role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Manager - VIP Account Manager（Asset BD Team）
HTX
10.2022 - Current
- Onboarding and maintaining strong relationships with the VIP clients, Market Makers and Brokers
- Assisting in onboarding new clients, ensuring a smooth and efficient process
- Monitoring client’s trading data, identify issues and take immediate actions (Collaborate effectively with other departments to solve the issue asap)
- Achieving KPI targets and driving volume growth
- Handling various clients' requests, providing timely and effective solutions
- Preparing and delivering regular reports on clients' activity, issues, feedback, and recommendations
- Expanded client base through active networking at industry events and trade shows.
Operation Manager (Korean Market Team)
HTX
10.2022 - 09.2024
- Developed and implemented creative campaigns and promoting them in the communities to increase client engagement
- Wrote and reviewed necessary user guide content
- Established a new marketing strategy
- Worked on all the processes related to the event (Translations, banners, emails)
- Worked with Public Relations companies
- Managed crypto influencers' channels and internal communication
- Supported local external events (Communicating and arranging venues etc.)
- Accomplished multiple tasks within established timeframes.
- Achieved KPI target and drive volume growth
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Marketing specialist (Marketing team)
Phemex
04.2021 - 07.2022
- Managed and promoted Phemex via all Korean social media accounts
- Tailored and tracked promotions via Telegram and Kakaotalk
- Translated and promoted global campaigns into Korean language versions
- Worked with Public Relations companies to reach a wider audience
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Managed cross-functional teams to successfully execute product launches and promotional events.
Marketing and sale Officer (Internship)
Agora Space
01.2021 - 01.2021
- Assisted in organizing promotional events within Shanghai to attract expat clients
- Created Job advertisements
Marketing Officer & Translator
Dong-A PTFE
04.2020 - 11.2020
- Translated and created an English version of the company website
- Redesigned corporate logo and marketing materials
- Cooperated with sales and production teams to successfully reach monthly sales targets
Marketing Officer (Internship)
The Hutong School
07.2019 - 01.2020
- Assisted in organizing promotional events within Shanghai to attract expat clients
- Designed marketing material in Korean, English and Chinese
- Tracked and created Google AdWords Campaigns in multiple languages
- Developed a deep knowledge of marketing methods and strategies in China and abroad
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Managed social media channels to boost online presence and engagement with consumers.
Information Services
Incheon International Airport
07.2018 - 03.2019
- Provided information for inbound and outbound passengers in multiple languages
- Managed inventory of duty-free promotional items
- Created daily reports of events and promotional material usage
- Provided public information services regarding code requirements.
Education
Bachelors of Mandarin Chinese - business
Beijing Second Foreign Language University
Beijing06.2018
Bachelors of Mandarin Chinese - transferred
Yantai University
03.2015
Skills
- Proficiency in CRM software
- Microsoft Office
- Google Analytics
- Photoshop
- New business development
- Client relationship building
- Digital marketing
Certification
- GTQ 2 (Graphic Technology Qualification)
- HSK 6 (Chinese language certificate)
- ITQ (Information Technology Qualification)
Languages
Korean
Native language
Chinese (Mandarin)
Upper intermediate
B2
English
Advanced
C1
Timeline
Business Development Manager - VIP Account Manager（Asset BD Team）
HTX
10.2022 - Current
Operation Manager (Korean Market Team)
HTX
10.2022 - 09.2024
Marketing specialist (Marketing team)
Phemex
04.2021 - 07.2022
Marketing and sale Officer (Internship)
Agora Space
01.2021 - 01.2021
Marketing Officer & Translator
Dong-A PTFE
04.2020 - 11.2020
Marketing Officer (Internship)
The Hutong School
07.2019 - 01.2020
Information Services
Incheon International Airport
07.2018 - 03.2019
Bachelors of Mandarin Chinese - transferred
Yantai University
Bachelors of Mandarin Chinese - business
Beijing Second Foreign Language University
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