Academic research and Business case analysis
Ahtisham Haider
Sales Operation Manager
Seoul
Summary
Experienced with developing and executing comprehensive sales and marketing strategies to achieve business goals. Utilizes strong analytical skills and market insights to identify opportunities and drive growth. Track record of building and leading effective teams, ensuring seamless collaboration and outstanding results.
Overview
11
11
years of professional experience
Work History
Sales Operations Manager
Korea Trade and Services
08.2018 - Current
- Experienced in Strategic sales planning
- Execution of day-to-day sales operation
- Management of long-term customer relationships
- Demonstrated expertise in customer negotiation
- Sales performance Analysis
- Sales forecasting and data driven decision making to support organizational growth
Customer Service Representative
Muslim Commercial Bank
08.2015 - 12.2016
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Ph.D. - Business Administration And Management
Dankook University
Yongin-si, South Korea 04.2001 -
MBA - Business Administration And Management
Sejong University
Seoul, South Korea 04.2001 -
BBA - Project Management
Federal Urdu University of Arts, Science And Technology ISL
Islamabad, Pakistan 04.2001 -
Skills
Pricing strategy
Data-driven decision making
Competitor analysis
Creative direction
Negotiation with customers
Product Analysis
Team Management
Interests
Strategic Business planning and analysis
Products comparison analysis
Timeline
Sales Operations Manager
Korea Trade and Services
08.2018 - Current
Customer Service Representative
Muslim Commercial Bank
08.2015 - 12.2016
Ph.D. - Business Administration And Management
Dankook University
04.2001 -
MBA - Business Administration And Management
Sejong University
04.2001 -
BBA - Project Management
Federal Urdu University of Arts, Science And Technology ISL
04.2001 -