Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Akmal Madaminov

Daejeon

Summary

Dynamic sales professional with a proven track record at All Halal, excelling in client relations and customer assistance. Leveraged strong interpersonal communication skills to expand the client base and enhance customer satisfaction. Recognized for resilience under pressure and adept at delivering tailored solutions that drive sales success.

Overview

5
5
years of professional experience

Work History

Sales Agent

All Halal
03.2023 - Current
  • Developed strong relationships with clients through excellent customer service and regular follow-ups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [All-halal] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

Call Operator

Asmo Cargo Deajeon
01.2022 - 08.2023
  • Achieved high levels of customer satisfaction through empathetic problem-solving and clear communication.
  • Managed the availability of service through the management of a shared calendar solution.
  • Retained valuable clients by offering solutions that address their unique concerns while reinforcing brand reputation.
  • Improved customer satisfaction by efficiently handling inbound calls and addressing concerns promptly.

English Tutor

ILC Language Center
09.2020 - 07.2021
  • Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Taught students study techniques and strategies for succeeding on grammar and composition tests.
  • Developed personalized tutoring sessions based on student needs, leading to improved academic performance.

Education

BBA - Asian Business And International Studies

Chungnam National University
Daejeon, South Korea
06-2025

Associate of Science - Science Education

Vocational College
Uzbekistan Namangan
06-2017

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Call control
  • Resilience under pressure
  • Adaptability to change
  • Client service
  • Interpersonal communication skills

Languages

English
Upper intermediate (B2)
Uzbek
Bilingual or Proficient (C2)
Korean
Elementary (A2)
Turkish
Intermediate (B1)

Timeline

Sales Agent

All Halal
03.2023 - Current

Call Operator

Asmo Cargo Deajeon
01.2022 - 08.2023

English Tutor

ILC Language Center
09.2020 - 07.2021

BBA - Asian Business And International Studies

Chungnam National University

Associate of Science - Science Education

Vocational College
Akmal Madaminov