Alexander Gustafson
Seoul
Summary
Dynamic and results-oriented professional with experience as an Account Manager Intern and Personal Assistant to the CEO at the US Army. Excelled in client management and data analysis, enhancing account accuracy and fostering strong relationships. Demonstrated exceptional organizational skills and a commitment to confidentiality, driving progress and improving operational efficiency.
Results-oriented professional prepared for role in account management. Proven ability to manage client relationships and support sales initiatives effectively. Known for strong team collaboration and adaptability, ensuring project goals are met with precision. Demonstrates exceptional communication and analytical skills valued by employers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Manager Intern
US Army
02.2022 - Current
- Communicated account information to supervisors to verify accuracy and assess understanding of procedures.
- Assisted in onboarding new clients by coordinating with various teams involved in setup, integration process, ensuring a smooth transition experience.
- Managed a portfolio of accounts, regularly monitoring progress and identifying areas for potential growth or improvement.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Contacted existing account holders to educate clients, update accounts and maintain detailed client information.
Personal Assistant to the Chief Executive Officer
US Army
10.2017 - 02.2022
- Answered incoming phone calls and emails, and presented urgent requests for timely response.
- Liaised between departments on behalf of the CEO to facilitate collaboration and drive progress towards shared goals.
- Scheduled regular maintenance for employer vehicles and other items such as [Type].
- Coordinated events, prepared agendas and managed schedule for CEO.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
Education
Associate of Arts - General Studies
College of Southern Maryland
Maryland, United States Of America05-2015
Skills
- Client management
- Account planning
- Data analysis
- Pipeline management
- Marketing
Certification
CompTia Security +
Languages
English
Native language
Korean
Intermediate
B1
German
Upper intermediate
B2
Timeline
Account Manager Intern
US Army
02.2022 - Current
Personal Assistant to the Chief Executive Officer
US Army
10.2017 - 02.2022
Associate of Arts - General Studies
College of Southern Maryland
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