Allie (YOO-HWA) SONG
Licensing Manager
Seoul
Summary
Dynamic Licensing Manager with a proven track record at Springer Nature, adept at enhancing royalty reporting accuracy and fostering collaboration. Skilled in legal documentation and customer service, I successfully renegotiated contracts and implemented innovative marketing strategies, driving brand visibility and client satisfaction. Committed to achieving business goals through strategic planning and effective communication.
Overview
10
10
years of professional experience
Work History
Licensing Manager
Springer Nature
01.2023 - 2025
- Reviewed existing licensing contracts, identifying areas for improvement and renegotiation opportunities.
- Organized regular meetings between licensors and licensees to foster collaboration and facilitate information sharing.
- Implemented a system to monitor royalty reporting accuracy, ensuring proper compensation for licensors.
- Explored innovative marketing channels for promoting licensed products, increasing brand visibility and consumer engagement.
Senior Account Manager
Springer Nature
01.2017 - 12.2022
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
Account Manger
Springer Nature
01.2016 - 12.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Account Manger for Corporate
Springer
04.2013 - 12.2015
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Developed customized account plans for clients to help them achieve their business goals.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Master of Science - Applied Information Science Master of Engineering
University of Science And Technology of Korea
Daejeon, South Korea 04.2001 -
Bachelor of Arts - Library And Information Science
Chung-nam National University
Daejeon, South Korea 04.2001 -
Skills
Legal documentation
Pricing strategy
Sales support
Marketing coordination
Financial forecasting
Contract administration
Royalty reporting
License compliance
Intellectual property management
Brand protection
Legal research
Policy analysis
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Sales funnel management
Time management
Business development and planning
Problem-solving abilities
Team motivation
Excellent communication
Sales reporting
Self motivation
Customer acquisition
Product knowledge
Goal setting and achievement
Sales strategy development
Strategic planning
Sales projections
Detail-oriented
Data confidentiality
Timeline
Licensing Manager
Springer Nature
01.2023 - 2025
Senior Account Manager
Springer Nature
01.2017 - 12.2022
Account Manger
Springer Nature
01.2016 - 12.2016
Account Manger for Corporate
Springer
04.2013 - 12.2015
Master of Science - Applied Information Science Master of Engineering
University of Science And Technology of Korea
04.2001 -
Bachelor of Arts - Library And Information Science
Chung-nam National University
04.2001 -