Jiwoo (Amber) Kim
Glen Waverley
Summary
Professional hospitality worker with strong background in front-of-house operations. Known for seamless team collaboration, ensuring high standards and achieving results. Adept at adapting to changing needs, providing exceptional customer service, and maintaining positive atmosphere. Skilled in communication, conflict resolution, and multitasking.
Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Offering compassionate and attentive approach to child care, eager to learn and grow within after-school environment. Brings understanding of child safety procedures and effective communication techniques. Ready to use and develop strong organizational and interpersonal skills in After-School Caregiver role.
Overview
5
5
years of professional experience
Work History
After School Care Assistant Educator
Nunawading Chrisitan College OSHC
08.2022 - Current
- Supported lead educators in developing and implementing age-appropriate lesson plans.
- Facilitated daily activities that promote social, emotional, and cognitive development in children.
- Collaborated with team members to assess student progress and adapt learning strategies accordingly.
- Collaborated with a team of educators to develop an inclusive curriculum that met the diverse needs of all students.
- Organized snack time and nap hours.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
FOH Team Member
Qahwa Coffee Roasters
08.2021 - 02.2023
- Provided exceptional customer service to enhance guest experience and foster loyalty.
- Assisted in training new team members on company policies and operational procedures.
- Collaborated with team to streamline order processing, improving overall efficiency during peak hours.
- Handled cash register transactions accurately, managing customer payments and receipts effectively.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Dishwasher/FOH Waitress
Mum's Beard Cafe
01.2021 - 12.2022
- Operated dishwashing equipment efficiently to maintain cleanliness standards.
- Collaborated with kitchen staff to ensure timely dish availability during peak hours.
- Implemented organization techniques for streamlined workflow in dish area.
- Adhered to safety and sanitation guidelines, promoting a hygienic work environment.
- Maintained positive communication with team members to enhance overall efficiency.
Education
High School Diploma -
Nunawading Christian College
Nunawadung, Victoria12-2025
Skills
- Meal preparation
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Problem resolution
- Decision-making
- Verbal communication
- Previous Sports and School captaincies
Timeline
After School Care Assistant Educator
Nunawading Chrisitan College OSHC
08.2022 - Current
FOH Team Member
Qahwa Coffee Roasters
08.2021 - 02.2023
Dishwasher/FOH Waitress
Mum's Beard Cafe
01.2021 - 12.2022
High School Diploma -
Nunawading Christian College