Summary
Overview
Work History
Education
Timeline
Generic

AN SEOHYEON

Logistics
Seoul

Summary

Excellent multitasker with dedication to increasing company sales and maintaining accuracy through long hours of meticulous work. Client-focused with training in [Area of expertise]. Organized Order Clerk demonstrates strong communication skills with commitment to exceeding client expectations. Dedicated to consistent accuracy and proficiency when performing routine tasks and utilizes problem-solving abilities to formulate solutions to complex issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

Order Process Logistics

Admin
seoul
07.2022 - Current
  • Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
  • Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
  • Recommended merchandise and services that would meet customer needs.
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
  • Processed and handled customer complaints, answering questions and providing alternative solutions.
  • Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Freight Forwarder

Employee
seoul
07.2015 - 11.2016
  • Used tracking spreadsheets to monitor information about customers, shipments and business activities.
  • Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
  • Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
  • Added insurance coverage to protect interest of client and shipment from loss or damage during transit.
  • Handled pricing and routing for over 200 international shipments every month.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Managed inventory to gather right amount of goods to meet client demands and minimize amount of waste.
  • Maintained open communication with global locations to facilitate smooth collaboration.
  • Developed and deepened successful partnerships with representatives of diverse shipping companies.
  • Coordinated shipments, determining timely transport of goods from point of origin to final destination.
  • Negotiated with carriers to secure best possible rates for clients and control costs.
  • Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
  • Calculated weight, volume or cost of goods to be moved.

Education

Bachleor of Trade - International Trade

Kyung Hee University
Seoul
03.2016 - 10.2023

Timeline

Order Process Logistics

Admin
07.2022 - Current

Bachleor of Trade - International Trade

Kyung Hee University
03.2016 - 10.2023

Freight Forwarder

Employee
07.2015 - 11.2016
AN SEOHYEONLogistics