Andrew Rhoades
Cheonan,44
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
ESL Teacher
RISE Education Korea
12.2023 - Current
- Increased student proficiency in English by creating engaging and interactive classroom activities.
- Enhanced students'' speaking skills through regular practice and focused feedback during conversation sessions.
- Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
- Strengthened students'' writing abilities through comprehensive essay assignments and detailed evaluation of grammar, punctuation, and style.
- Achieved higher student retention rates by developing strong rapport and maintaining open communication with both students and parents.
- Evaluated student progress using standardized tests, quizzes, and oral assessments to modify teaching strategies as needed.
Employer Protest Agent
Manpower Staffing
03.2022 - 01.2023
- Worked with claims from Employment Development Department
- See if Employer protested against employee
- Data transfer from claim to EED system
- Print/send documents out if claimant did not certify in timely manner
Kiosk Sales Representative
Labor Max
10.2018 - 01.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Implemented brand marketing and sales campaigns.
Retail Sales Consultant
GNS Marketing And Sales
04.2019 - 07.2019
- Answered product questions with up-to-date knowledge of sales and phone promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Determined solutions for clients promptly and professionally.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
Customer Service Cashier
Kmart, Sears Holding
06.2018 - 10.2018
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Performed cash, card and check transactions to complete customer purchases.
Life Insurance Agent
The Hart Group
09.2016 - 02.2017
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Promoted American Income Life products and services using upselling and other sales strategies.
- Met with customers to provide information about available products and policies.
Education
Bachelor of Science - Business Administration
California State University - Stanislaus
Turlock, CA06.2016
Skills
- Confidential Records Management
- Strategic Initiatives
- Investigation Documentation
- Production Goals
- Team Meetings
- Training Programs
- Data Collections
- Data Accuracy
- Data Integrity
- Claims Information Gathering
- Testing and Grading
- Vocabulary Enrichment
Timeline
ESL Teacher
RISE Education Korea
12.2023 - Current
Employer Protest Agent
Manpower Staffing
03.2022 - 01.2023
Retail Sales Consultant
GNS Marketing And Sales
04.2019 - 07.2019
Kiosk Sales Representative
Labor Max
10.2018 - 01.2020
Customer Service Cashier
Kmart, Sears Holding
06.2018 - 10.2018
Life Insurance Agent
The Hart Group
09.2016 - 02.2017
Bachelor of Science - Business Administration
California State University - Stanislaus
Similar Profiles
Jeongju KimJeongju Kim
Asistnat Manager at Rise Education KoreaAsistnat Manager at Rise Education Korea
Clifford James TempleClifford James Temple
English Instructor at RISE EducationEnglish Instructor at RISE Education
SHIVANI GOSAISHIVANI GOSAI
Homeroom Teacher at British Education KoreaHomeroom Teacher at British Education Korea