Andrew Sundaresan
Lean/Agile Program Manager
Gahanna
Summary
Experienced Strategic and Lean/Agile Program Manager with a track record of enhancing products, services, and processes. Skilled in leading site operations and ensuring project success. Proven ability to foster collaboration, adapt to changing priorities, and consistently achieve results. Recognized for strategic planning, problem-solving capabilities, and a focus on team synergy and operational efficiency.
Overview
15
15
years of professional experience
32
32
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Site Leader, Operational Excellence
Netafim USA
Fresno, CA
10.2019 - 07.2021
- Led Manufacturing and DC Kaizen teams reducing scrap/rework, improving yield by 20%
- Implemented 5S and TPM in extrusion manufacturing facility improving Availability by 13%
- Created Lean Leader training program for Lean/Agile, Six Sigma, training 3 waves of 33 employees
- Automated Quality Complaints process decreasing Problem Resolution L/T by 50% & warranty costs by 20%
- Strategy Planning Leader & launched Idea Generation, Employee Rewards, Visual Management/5S programs
Senior Program Manager
SLAC National Accelerator Laboratory
Menlo Park, CA
09.2016 - 08.2019
- Streamlined SLAC Facilities Operations Work Order process in Nuvolo/ServiceNow to reduce overhead by 30%
- Drafted Value Stream Map for Construction Project Lifecycle Process driving $10M of performance improvement projects
- Led 2019 SLAC Customer Experience (CX) Pilot Program using Net Promoter Score methodology for Customer & Employee Experience
- Used Value Stream Mapping/Engineering to reduce Export Control process C/T by 65%
Process Improvement Manager
Space Systems Loral (MAXAR)
Palo Alto, CA
07.2013 - 04.2016
- Successfully led Lean/Agile projects in Bus Subsystems, Structural Products achieving annualized $2.0M Hard Savings
- Launched 4 LSS Committees identifying 90 projects (>$5.5M savings) and architected project tracker with analytics reporting
- Chief Strategy Consultant for SSL Blue Ocean Network (as volunteer role)
- Balanced Scorecard Professional strategy planning lead (as volunteer role)
SPC Program Manager
Soraa
Fremont, CA
07.2012 - 06.2013
- Agile program manager for Statistical Process Control InfinityQS Proficient S/W in a complex job-shop
- Owned/created ISO-9001 compliant Quality processes for returns, complaints, process control, problem resolution
- Led Product Design Review meetings for Product Engineering for key LED lamp and light chip products
- Implemented Design for Six Sigma (DFSS) program, reducing NPI lead-time 30%; improved G1.1 LED lamp yields 9%
Senior Program Manager, Customer Support
EPICOR Corporation
Pleasanton, CA
12.2009 - 07.2012
- Spearheaded 19 Quote-to-Cash & Procure-to-Pay value stream improvement projects improving GM 19% and NPS 15% in 2 years
- Led SCP Support Quality Standard implementation team for EPICOR RDG Customer Support
- Employed Conjoint analysis and Kano Model marketing analyses to re-design support tiers, decreasing Customer Attrition by 3%
- Trained and coached 42 Lean Six Sigma Green Belts, 1 Black Belt in 9 months
Manager, Supply Chain & Operations Strategy
Walt Disney Company
Burbank, CA
06.2006 - 07.2009
- Disney World: Automated sales and financial processing of ticket vouchers, achieving 90% defect reduction saving $2.5M
- Strategic Sourcing: Developed business development pipeline for Strategic Sourcing using LSS & SCOR methodologies
- Studio Home Entertainment: Reduced Scrap Cost & Inventory Cost by 10% for lower-velocity DVD/BD titles, yielding $1.5M
- Disney Shopping: Co-developed and launched Distribution Customization Fraud Prevention program
- ESPN Outdoors: BASS Elite Series Tournaments: Increased sponsorship funding and purse money by 23%
Education
MBA -
09.2023 - Current
- Global Leader Scholarship recipient
- Truth Scholarship recipient
- GPA: 4.45/4.5
Bachelor of Science - Chemical Engineering
08.1993 - 05.2024
- President's Scholar
- GPA: 3.70/4.0 (magna cum laude)
Skills
Project Management
Agile Coach
Scrum Master (Jira, Confluence)
Contract negotiation
Quality assurance
Strategic planning
Problem-solving
Business analysis
Process improvement
Change management
Certification
Korean Language Intensive Program, Level 6, Chonnam National University, Gwangju, Republic of Korea, 2023, Achieved Excellence Award
Timeline
Chonnam National University - MBA,
09.2023 - Current
Site Leader, Operational Excellence - Netafim USA
10.2019 - 07.2021
Senior Program Manager - SLAC National Accelerator Laboratory
09.2016 - 08.2019
Process Improvement Manager - Space Systems Loral (MAXAR)
07.2013 - 04.2016
SPC Program Manager - Soraa
07.2012 - 06.2013
Senior Program Manager, Customer Support - EPICOR Corporation
12.2009 - 07.2012
Manager, Supply Chain & Operations Strategy - Walt Disney Company
06.2006 - 07.2009
Case Western Reserve University - Bachelor of Science, Chemical Engineering
08.1993 - 05.2024