Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Seungwoo Lee

Seoul

Summary

Energetic and bilingual candidate with an educational background from Ewha Womans University, dedicated to providing exceptional customer service and fostering teamwork in fast-paced environments.

Ready to excel as a Flight Attendant at Cathay Pacific.

Overview

6
6
years of professional experience

Work History

Restaurant Waiter

02.2018 - 09.2018


  • Collaborated with fellow waitstaff during peak hours, seamlessly sharing responsibilities to ensure smooth operations and exceptional customer service.
  • Upheld high standards of cleanliness and organization in dining areas, enhancing the overall guest experience and satisfaction.
  • Demonstrated poise and professionalism under pressure, effectively managing challenging situations with customers to maintain a positive dining atmosphere.
  • Executed opening shift duties with precision, contributing to the restaurant's efficiency and preparedness to meet customer needs promptly.

Bartender

01.2019 - 06.2019


  • Successfully adapted to a new cultural and professional environment while on exchange in the Netherlands, demonstrating resilience and flexibility in quickly acclimating to local customs and workplace practices.
  • Thrived in the dynamic atmosphere of an international bar, seamlessly integrating into the team and contributing to a vibrant and welcoming atmosphere for customers from diverse backgrounds.
  • Executed bartending duties with precision and flair, maintaining high standards of service amidst the challenges of a new language and cultural context.
  • Managed multiple responsibilities efficiently, ensuring smooth operations and exceptional customer experiences in a fast-paced, multicultural setting.

TOEFL Tutor

11.2023 - 02.2024
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Leveraged advanced English language skills to provide comprehensive feedback and grades on students' speaking and writing sections of the TOEFL exam, ensuring accuracy and clarity in communication.
  • Demonstrated exceptional attention to detail and organization in grading and providing feedback, reflecting a commitment to excellence and customer satisfaction.

English Tutor

02.2024 - Current
  • Provided tailored speaking practice sessions and essay proofreading assistance to students, promoting English language proficiency through interactive learning methods.
  • Demonstrated adaptability and patience in catering to children from various ages and backgrounds, and ensuring a positive educational environment.
  • Cultivated warm and supportive bonds with children, employing strategies to foster trust and companionship while imparting English language skills in an engaging environment.
  • Diligently documented daily feedback for parents, ensuring transparent communication and accountability.

Education

Bachelor - Division of International Studies & Business

Ewha Womans University
Seoul, South Korea
12.2023

Skills

  • Language Proficiency
  • Communication Skills
  • Customer Service
  • Teamwork and Collaboration
  • Problem Solving Abilities
  • Flexibility and Adaptability
  • Cultural Sensitivity
  • Attention to Detail

Languages

Korean
Native language
English
Proficient
C2

Timeline

English Tutor

02.2024 - Current

TOEFL Tutor

11.2023 - 02.2024

Bartender

01.2019 - 06.2019

Restaurant Waiter

02.2018 - 09.2018

Bachelor - Division of International Studies & Business

Ewha Womans University

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Seungwoo Lee