Summary
Overview
Work History
Education
Skills
Contact
Timeline
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Ashley Hesseltine

Moncks Corner

Summary

Dedicated administrative assistant professional with exceptional communication, planning, and prioritization skills. Known for providing outstanding customer service in fast-paced settings, showcasing a strong attention to detail and effective decision-making abilities while managing multiple tasks simultaneously. Possessing a self-motivated work ethic to excel both independently and as part of a team. Background includes experience as a long-term substitute teacher specializing in classroom management and instructional strategies at the high school level.

Overview

20
20
years of professional experience

Work History

Long-Term Substitute Teacher

Wayne Preparatory Academy
03.2024 - 06.2024
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.

Secretary

Wayne Preparatory Academy
08.2021 - 08.2023
  • Maintaining filing systems, locate and provide data as requested
  • Create, maintain, and enter information into databases
  • Verify parents' and doctors' notes and investigate any discrepancies in attendance information from daily attendance entries
  • Coordinate substitute personnel for absent staff members when in need
  • Provide school-specific administrative support
  • Answer incoming and transferred calls while properly distributing incoming mail to promote quicker response to inquiries.
  • Screen visitors and issue badges to maintain safety and security.
  • Operate office equipment and maintain office supplies inventory by tracking inventory and/or order supplies; toner, concessions, and paper supply
  • Receipt and deposit all monies collected from concessions, senior fees, prom, and Hoop-Coming
  • Built and maintained excellent relationships with public, students and staff through timely responses to inquiries and going above and beyond to accommodate needs.
  • Volunteer to help lead Student Government Association

Recreation Specialist

Seymour Johnson ITT Outdoor Recreation
02.2021 - 08.2021
  • Maintained year-round equipment rental and ticket sales
  • Assisted in operation of day-to-day details of enrichment and recreation programs
  • Use of computer database and standard office equipment
  • Answered all customers' questions and address complaints or directing them
  • Prepared and managed outgoing mail while checking, sorting and forwarding emails
  • Kept front desk clean, tidy and supplied with all necessary supplies
  • Greeted, communicated and welcomed guests
  • Maintained organization of storage area

Office Receptionist

Dr. Steven Bates
06.2018 - 06.2019
  • Filing and confirming insurance and appointments, communicated with patients, and updated patient records.
  • Billing, receiving, receipting and inputting payments received
  • Filling patient charts
  • Maintained confidentiality of information regarding patients
  • Distributed incoming mail and corresponded with patients through email, telephone, or postal mail.
  • Operated office dental program and equipment
  • Answering phones
  • Greeted patients
  • Resolved customer problems and complaints.

Office Receptionist

Keith Flynn
06.2005 - 01.2009
  • Answering phone
  • Filing charts
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Filing and confirming insurance
  • Confirmed appointments, communicated with clients, and updated client records.
  • Billing
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Sorted, received, and distributed mail

Daycare Teacher

First Baptist Christian Educational Development
01.2004 - 06.2005
  • Supervised safety of children
  • Engaged needs of children by supporting students in developing self-esteem and self-confidence.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Gathered materials and resources to prepare for lessons and activities.
  • Lead lessons
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Practiced proper hygiene habits taught by hand washing and proper use of utensils to promote good hygiene and etiquette habits.

Education

Bachelor's degree - Psychology

American Military University
2019

Skills

  • Cross-departmental communication
  • File and Records Management
  • Verbal and Written Communication
  • Database Maintenance
  • Filing Experience
  • Proficient in multi-line phone systems
  • Strong organizational skills
  • Complaint Response
  • Business Correspondence
  • Instructional strategies
  • Youth mentoring
  • Positive reinforcement

Contact

13053383325

a_hessetine07@yahoo.com

Timeline

Long-Term Substitute Teacher

Wayne Preparatory Academy
03.2024 - 06.2024

Secretary

Wayne Preparatory Academy
08.2021 - 08.2023

Recreation Specialist

Seymour Johnson ITT Outdoor Recreation
02.2021 - 08.2021

Office Receptionist

Dr. Steven Bates
06.2018 - 06.2019

Office Receptionist

Keith Flynn
06.2005 - 01.2009

Daycare Teacher

First Baptist Christian Educational Development
01.2004 - 06.2005

Bachelor's degree - Psychology

American Military University

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Ashley Hesseltine