Ava Alden
Seoul,11
Summary
My repetitive experience working as a cashier has allowed me to build confidence with working, communicating, and problem solving with customers. Working in grocery stores has trained me to be efficient and productive in a timely manner while maintaining positive work relationships. During my studies in University I have had several opportunities to analyze and create materials for Second Language Education classrooms, and have had numerous opportunities to research how language affects and can in turn improve communication in daily life, including the work environment.
Overview
3
3
years of professional experience
Work History
Cashier
Fresh Market
Saratoga Springs, New York
06.2022 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier
Walmart
Hudson Falls, New York
10.2020 - 05.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier
Regal Cinemas
Queensbury, New York
10.2019 - 03.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Linguistics, English Language And Literature - Applied Linguistics
Korea University
Seoul, South Korea06-2025
High School Diploma -
South Glens Fall Senior High School
South Glens Falls, NY06-2021
Skills
- Customer Assistance
- Staff Mentoring
- Written and verbal communication
- Conflict Resolution
- Error Correction
- Curriculum Design
- Writing tutoring
- Essay Writing
- Foreign language instruction
Affiliations
- 10 years of dance and musical theatre experience
- Performed with the Empire State Youth Orchestra (ESYO) for two years in the Melodies of Christmas performance fighting against childhood cancer
- Attended the month long Young Investigators' summer program in Nuclear Engineering at North Carolina State University
- First graduate from my high school to attend a university outside of the United States
Languages
English
First Language
Korean
Intermediate (B1)
B1
Timeline
Cashier
Fresh Market
06.2022 - 08.2022
Cashier
Walmart
10.2020 - 05.2021
Cashier
Regal Cinemas
10.2019 - 03.2020
Linguistics, English Language And Literature - Applied Linguistics
Korea University
High School Diploma -
South Glens Fall Senior High School
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