Yongkang Fan
Beijing
Summary
Experienced finance professional with a strong background in auto finance, seeking a challenging role in the banking and finance sector in Singapore. Proven track record in business analysis, strategy formulation, and cross-functional team leadership.
Overview
11
11
years of professional experience
Work History
Manager, Auto Finance Center
China CITIC Bank
02.2021 - Current
- Spearheaded the development of business analysis systems, enhancing market marketing, risk early warning, and overall business management
- Championed data integration, leveraging both internal and external bank data to advance multi-platform data analysis tools
- Pioneered the digital transformation of auto loan processes, including online applications, contract signings, and mobile banking integrations
- Conducted branch-level training and promotional activities.
Sales Strategy Manager
Mercedes-Benz Auto Finance Ltd.
01.2020 - 09.2020
- Played a pivotal role in shaping pricing strategies, customer marketing plans, and streamlining loan purchase processes
- Conducted rigorous tracking and analysis of sales strategy outcomes, liaising with cross-departmental teams, OEMs, and dealer groups
- Kept a finger on the pulse of the auto finance market, monitoring government policies and establishing a robust knowledge base and reporting mechanism.
Marketing Manager
Mercedes-Benz Auto Finance Ltd.
07.2014 - 01.2020
- Crafted tailored finance and leasing products, aligning with customer demands and vehicle market positioning
- Orchestrated internal resources, ensuring product viability concerning profitability, risk, operational processes, and legal compliance
- Drove financial service promotions in collaboration with sales, training, and communication teams, achieving enhanced market penetration.
Customer Retention Project Manager
Daimler Cross-Company Project Team
01.2019 - 09.2019
- Devised and implemented customer retention strategies, leading to marked improvements in customer loyalty metrics
- Oversaw cross-departmental synchronization of customer databases, lead generation strategies, and dealer processes
- Employed data analytics to pinpoint high-potential customers, optimizing retention efforts.
Operation Senior Specialist
Mercedes-Benz Auto Finance Ltd.
07.2012 - 07.2014
- Managed the end-to-end customer loan application process, ensuring timely and accurate processing
- Identified and rectified loan process bottlenecks, leading training initiatives to bolster efficiency and risk management.
Education
Bachelor of Business Administration -
Beijing Jiaotong University
07.2012
Skills
- Relationship Building
- Flexible and Adaptable
- Conflict Resolution
- Project Planning
- Clerical Support
- Written Communication
Personal Information
Date of Birth: 11/1989
Languages
English
Proficient
C2
Timeline
Manager, Auto Finance Center
China CITIC Bank
02.2021 - Current
Sales Strategy Manager
Mercedes-Benz Auto Finance Ltd.
01.2020 - 09.2020
Customer Retention Project Manager
Daimler Cross-Company Project Team
01.2019 - 09.2019
Marketing Manager
Mercedes-Benz Auto Finance Ltd.
07.2014 - 01.2020
Operation Senior Specialist
Mercedes-Benz Auto Finance Ltd.
07.2012 - 07.2014
Bachelor of Business Administration -
Beijing Jiaotong University
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