Bogyeong Kim

• Provided customer service in Korean, English, Japanese, and Chinese at a bistro located in Incheon International Airport’s concourse with daily sales of 3.5k-8k USD.
• Assisted international travelers by serving food and beverages, preparing coffee, handling cashier duties, and providing airport facility information.
• Managed inventory and ordering to ensure smooth operations.
• Handled airport security-related administrative tasks, such as issuing security passes for maintenance staff, escorting repair technicians, and processing documentation for food and equipment transport into secure zones.

• Sold OPP plastic sleeves for storing paper tickets and collectibles, including movie tickets, musical & theater tickets, boarding passes, airline tickets, receipts, A4 posters, and more.
• Managed all aspects of an e-commerce business, including sales, marketing, customer service, and inventory management.

Party Room Owner & Operator

• Managed a private event space designed for small gatherings, online concerts, and movie screenings.
• Provided a cozy atmosphere with a large-screen projector and high-quality audio system to enhance the viewing experience.
• Offered flexible 5 to 7-hour rental sessions, catering to customers looking for a comfortable space to enjoy group entertainment.

• Provided multilingual reception services (Korean, English, Japanese) for an art exhibition held at a hotel near an international airport.
• Assisted visitors by introducing artworks, guiding them through the exhibition, and explaining the artist’s background.
• Offered directional assistance within the exhibition space and provided hotel facility information to guests, including tourists.

• Managed Japanese and English communication and handled social media accounts.
• Translated and localized website content, white papers, and promotional materials.
• Added subtitles (Korean, English, Japanese) to promotional videos.
• Wrote and reviewed articles and press releases.
• Conducted product demonstrations and testing.
• Performed market research and competitive analysis.
• Planned and managed several conference booths and exhibition events.