Bohyeon Kwon
Summary
Adept at elevating customer experiences and streamlining operations, I leveraged my role as Store Manager at GS25 to enhance store functionality and customer satisfaction. Skilled in POS system operation and fostering team collaboration, I significantly contributed to creating a positive, efficient work environment. My approach consistently ensures operational excellence and superior service. And I'm a outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
Work History
Barista
Cafe Terra Lab
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Store Manager
7-ELEVEN (Convenience Store)
11.2021 - 11.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
GS25 (Convenience Store)
06.2020 - 08.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor Of Science - Department of Food Science ＆ Biotechnology
Gachon University
Gyeonggido, South KoreaSkills
- Team Player
- Cash Handling
- Opening and closing duties
- Friendly and outgoing
- Cleanliness
- Exceptional customer service
- Order Taking
- Safe Food Handling
- Beverage Preparation
- POS System Operation
- Food Preparation
- Menu Memorization
- Cooking
Languages
korean
Advanced (C1)
Japanese
Intermediate (B1)
English
Upper intermediate (B2)
Timeline
Barista
Cafe Terra Lab
01.2024 - Current
Store Manager
7-ELEVEN (Convenience Store)
11.2021 - 11.2023
Store Manager
GS25 (Convenience Store)
06.2020 - 08.2021
Bachelor Of Science - Department of Food Science ＆ Biotechnology
Gachon University
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