Bokyoung Jung
Presently Consultant In The Customer Service Section Of The Credit Finance Association In Korea
1707-809, Deokrung Ro 66-17, Dobong-gu
Summary
Experienced with supportive skills to reinforce the efficacy and higher-maintenance of different types of organizations. Willingness to achieve the top notch goal with cooperative works and communication
Overview
12
12
years of professional experience
9
9
years of post-secondary education
Work History
Costumer Consultant
Credit Finance Association of Korea
Seoul city
09.2022 - Current
- Supporting general customers in difficulty for occasions of using credit cards and guiding to find proper section or companies (receiving 30 calls in minimum and 50 calls in maximum per day).
- Informing website-users to manage card sales related to gains and incomes and tax payment.
Research Center Asset Management
Chung-ang University
Seoul
01.2021 - 06.2022
- Made contract with suppliers for offering assets including hard/software and service to support research projects (50-80 contracts average in month).
- Organized documents and updated to system, transacted official processes for compensation of budget and managed assets in use.
Promotions Coordinator
Suk Myeong Women's University
Seoul
01.2018 - 12.2019
- Coordinated promotions for three Certificated courses for English teachers (class numbered with 100 students totally in average).
- Prepared for annual events and international conferences (at least one event every semester).
- Supported foreign professors for registering visa and annual tax adjustment.
Researcher
Korea Institute for Curriculum and Evaluation
Seoul (present location in Chungcheongbuk do)
07.2016 - 10.2017
- Gathered and organized information for research purposes (three to five research task groups).
- Coordinated international training program for educational supervisors (from planning to final report for purpose of maintaining projects).
- Supported official transactions and duties for curriculum development and annual events.
English Language Teacher
Language Institues in Korea
Busan city
04.2011 - 05.2013
- Planned and implemented lessons to positively increase vocabulary and reading skills (three to five class schedules per day).
- Evaluated student progress and reported to supervisor and parents in monthly based period (50 calls in maximum).
Education
Master of Arts - English Education
09.2013 - 02.2016
Bachelor of Arts - American And English Literature
03.2011 - 08.2013
Bachelor of Arts - AB-Mass Communication
10.2003 - 03.2008
Skills
Asset management performance
Communication skill
Document organization and preparation
Enterprise Resource Planning system management
Accomplishments
- Recently participated in the financial training program in Samsung
- Uploaded the academic publishing to the research papers (Language and Information Society, Journal of British and American Studies)
- Participated in supporting the promotion event for North Korean refugee children, volunteering programs for the low-income families in the Philippines, teaching Korean students Korean language staying in the Philippines
Timeline
Costumer Consultant - Credit Finance Association of Korea
09.2022 - Current
Research Center Asset Management - Chung-ang University
01.2021 - 06.2022
Promotions Coordinator - Suk Myeong Women's University
01.2018 - 12.2019
Researcher - Korea Institute for Curriculum and Evaluation
07.2016 - 10.2017
Hankuk University of Foreign Studies - Master of Arts, English Education
09.2013 - 02.2016
English Language Teacher - Language Institues in Korea
04.2011 - 05.2013
Korea National Open University - Bachelor of Arts, American And English Literature
03.2011 - 08.2013
Ateneo De Davao University - Bachelor of Arts, AB-Mass Communication
10.2003 - 03.2008