BONGSOO KO

Product & Business Planning

Seoul

Summary

Dynamic manager with a proven track record at HP Printing Korea, excelling in team leadership and strategic planning. Enhanced customer satisfaction and drove profitability through effective operations management. Recognized for launching innovative products at Samsung Electronics, securing investments, and delivering projects on time while fostering strong client relationships.

Overview

years of professional experience

Languages

Work History

Manager

HP Printing Korea

10.2016 - 12.2021

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Controlled costs to keep business operating within budget and increase profits.

Managing Director

Samsung Electronics

12.1989 - 10.2016

Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
Secured significant investment for expansion projects by presenting compelling business cases to potential investors.

Education

BBA - Business Administration And Management

Yousei University, Seoul, South Korea

04.2001 -

Skills

Team leadership

Timeline

Manager - HP Printing Korea

10.2016 - 12.2021

Yousei University - BBA, Business Administration And Management