Boyeon CHO
Changwon, Jinhae
Summary
A dedicated crew member with 2+years of experience in the food/serving industry(mainly franchise stores). Always focused on complying with the standard procedures of the company and showing excellent communication skills. A Proficient Chinese speaker with HSK Level 5.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
Baskin-Robbins
Changwon, Jinhae
07.2021 - 11.2021
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
Server Assistant
Mom's Touch
Daegu
06.2019 - 12.2019
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
Education
Bachelor of Arts - Chinese
Daegu University
Daegu, Republic Of Korea02.2023
Skills
- Exceeding Customer Expectations
- Customer Service
- Teamwork and Collaboration
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
- POS System Operations
- Customer Needs Assessment
- Self-Checkout Assistance
- Corrective Actions
- Team Cooperation
Certification
2021. 09 TOEIC Speaking Level 5 (English Test)
2021. 03 HSK 5Level (Chinese Test)
Volunteer Work
2019.04 – present
Jinhae Rehabilitation
- Help them do activities such as cooking class, origami, and coloring books
Languages
Korean
Native language
Chinese (Cantonese)
Advanced
C1
English
Intermediate
B1
Timeline
Retail Sales Associate
Baskin-Robbins
07.2021 - 11.2021
Server Assistant
Mom's Touch
06.2019 - 12.2019
Bachelor of Arts - Chinese
Daegu University
Similar Profiles
Elizabeth BaderElizabeth Bader
Team Member at Baskin-RobbinsTeam Member at Baskin-Robbins
Devonier HortonDevonier Horton
Crew Member/Line Worker and Server at Baskin-RobbinsCrew Member/Line Worker and Server at Baskin-Robbins
Brooklyn EllisBrooklyn Ellis
Server at Baskin RobbinsServer at Baskin Robbins