BRIAN OKELLOH
Business Development
Cheonan,44
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Unskilled Laborer
Daewoo Construction & Motor Vehicles
06.2023 - Current
- Prepared job sites by removing debris and setting up materials and tools
- Used measuring tools such as gauges and tape measure to identify conforming parts during production
- Organized materials, tools, and equipment to supply team members
- Identified and reported hazards on job sites to prevent accidents and injuries
- Performed general housekeeping and cleaning tasks
Business Development Manager
Orda Africa
06.2022 - 12.2023
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Jumia On Demand Key Accounts Manager
Supermarkets
08.2021 - 05.2022
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Developed and executed targeted marketing campaigns with 20% sales increase
- Secured 10 new partnerships with key suppliers, expanding company's product sales and revenue
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans
Key Accounts Manager: (Jumia Party, Pharmacy & Groceries)
Jumia
05.2020 - 07.2021
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Conducted economic and demographic research and analysis to produce critical reports.
Head of Vendor Operations
Jumia Food Kenya
04.2018 - 04.2020
- Reconciled inventory and customer orders regularly to monitor product availability
- Communicated with store employees to maintain conditions and appearance of retail area
- Displayed and promoted products at industry events to drive brand awareness and increase sales
- Set up displays and signage to attract customers and boost sales for Jumia
Content & Key Account Manager
Jumia Food Kenya
05.2017 - 04.2018
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
Kenya - Senior Customer Care Operations
Jumia Food / Travel
09.2014 - 04.2017
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Managed department call volume of 1000 calls per day and coordinated department schedules to maximize coverage during peak hours.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Customer Service Team Leader
Steers and Debonairs Pizza
01.2014 - 08.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem
Customer Service Agent
Horizon Contact Center
07.2013 - 12.2013
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
Supervisor
Zadco Enterprises
07.2011 - 02.2013
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
Education
Diploma in Caregiving -
Alison.com
Online 04.2023 - 05.2023
Certificate in CPR, AED and First Aid -
Alison.com
Online 01.2024 - 05.2023
Diploma in Business Administration - Business Administration
St Paul's University
Nairobi, Kenya 01.2017 - 01.2020
Diploma in Travel & Tourism - Tourism And Travel Management
East African School of Aviation
Nairobi, Kenya 01.2009 - 01.2010
Certificate in Entrepreneurship Skills -
Strathmore Business School
Nairobi, Kenya 12.2007 - 01.2010
High School Diploma -
St. Pauls University
Nairobi, Kenya 01.2017 - 11.2024
Skills
Strong communication, interpersonal, and conflict resolution skillsundefined
References
UPON REQUEST
Timeline
Certificate in CPR, AED and First Aid -
Alison.com
01.2024 - 05.2023
Unskilled Laborer
Daewoo Construction & Motor Vehicles
06.2023 - Current
Diploma in Caregiving -
Alison.com
04.2023 - 05.2023
Business Development Manager
Orda Africa
06.2022 - 12.2023
Jumia On Demand Key Accounts Manager
Supermarkets
08.2021 - 05.2022
Key Accounts Manager: (Jumia Party, Pharmacy & Groceries)
Jumia
05.2020 - 07.2021
Head of Vendor Operations
Jumia Food Kenya
04.2018 - 04.2020
Content & Key Account Manager
Jumia Food Kenya
05.2017 - 04.2018
Diploma in Business Administration - Business Administration
St Paul's University
01.2017 - 01.2020
High School Diploma -
St. Pauls University
01.2017 - 11.2024
Kenya - Senior Customer Care Operations
Jumia Food / Travel
09.2014 - 04.2017
Customer Service Team Leader
Steers and Debonairs Pizza
01.2014 - 08.2014
Customer Service Agent
Horizon Contact Center
07.2013 - 12.2013
Supervisor
Zadco Enterprises
07.2011 - 02.2013
Diploma in Travel & Tourism - Tourism And Travel Management
East African School of Aviation
01.2009 - 01.2010
Certificate in Entrepreneurship Skills -
Strathmore Business School
12.2007 - 01.2010
Similar Profiles
ISA OLUWASEGUN ALABIISA OLUWASEGUN ALABI
Administrative assistant at DAEWOO ENGINEERING AND CONSTRUCTION NIGERIAAdministrative assistant at DAEWOO ENGINEERING AND CONSTRUCTION NIGERIA
Asma JabbarAsma Jabbar
Document Controller at Daewoo Engineering & Construction CoDocument Controller at Daewoo Engineering & Construction Co
Arnold SumalapaoArnold Sumalapao
Truck Driver at Daewoo Engineering & Construction Co., LtdTruck Driver at Daewoo Engineering & Construction Co., Ltd