BUI MINH NHUT
Cabin Crew
Seoul,11
Summary
A 23-year-old Vietnamese graduate of Sejong University, majoring in hospitality management, is fluent in 3 languages, including mother tongue. I have more than 4 years of experience in customer service, such as hotel front desk, waiter, and barista. Cashier. During my time working at the Pacific Hotel in Seoul, I had the opportunity to cultivate communication skills and solve problems effectively, especially under high-pressure situations. My experience as a barista at Compose Coffee has helped me train my agility, accuracy, and multi-tasking. An enthusiastic and adaptable individual with a strong background in customer service. Excellent communicator with a passion for cultural exchange and travel. Eager to learn and contribute to a renowned service.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Front Desk
Pacific Hotel
02.2023 - Current
- Keeping front desk tidy and presentable with all necessary material
- Greeting and welcoming desks as they approach the front desk
- Answering questions and addressing complaints
- Responsible for taking care of guests and customers and for the reception and guidance of guests and making sure they have agreeable visits
- Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems
- Balances cash drawer by counting cash at beginning and end of work shift
- Greeting customers in a friendly manner and taking food and drink orders
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
- Maintaining espresso machines, grinders, coffee machines, and other equipment by cleaning, troubleshooting, and scheduling repairs.
Barista
Compose Coffee
03.2020 - 12.2022
- Greeting customers in a friendly manner and taking food and drink orders
- Preparing and serving beverages such as drip coffee, espresso-based drinks, tea, and other specialty drinks
- Maintaining espresso machines, grinders, coffee machines, and other equipment by cleaning, troubleshooting, and scheduling repairs.
Waiter
Western Restaurant (Tap Public)
01.2020 - 12.2021
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions, and sharing additional information with restaurant patrons.
Education
Korean Language Program (Level 5) -
Sejong University Language Institute
01.2019 - 04.2020
Hospitality Management (English Track) - undefined
Sejong University
01.2020 - 04.2024
Skills
Front Office Management
Languages
Vietnamese
Native language
English
Proficient
C2
Korean
Advanced
C1
Timeline
Front Desk
Pacific Hotel
02.2023 - Current
Barista
Compose Coffee
03.2020 - 12.2022
Waiter
Western Restaurant (Tap Public)
01.2020 - 12.2021
Hospitality Management (English Track) - undefined
Sejong University
01.2020 - 04.2024
Korean Language Program (Level 5) -
Sejong University Language Institute
01.2019 - 04.2020
Personal Information
- Age: 23
- Height: 178cm
- Weight: 68Kg
- Nationality: Vietnamese
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