Curriculum Vitae
Shin Sang-hoon(Ethan)
South Korean(Busan)
Overview
1
1
year of professional experience
4
4
Certifications
Work History
Customer Service & Ticketing
Crayon Shin-chan Exhibition
2025.09 - Current
- - Managed ticket sales and guided visitors across a wide age range.
- - Improved customer service by providing tailored guidance and attentive support.
Zipline Staff
Ocean Flying Theme Park
2024.06 - Current
- - Assisted visitors with safety harnessing and ticketing, ensuring smooth operations.
- - Delivered customer service to guests of different ages and nationalities.
- - Strengthened real-time service skills through safety management and guest support.
Concierge Intern
Maison Glad Hotel
2025.06 - 2025.07
- - Supported concierge operations including check-in/out and guest inquiries.
- - Assisted international guests and gained experience in service similar to airline cabin crew.
- - Enhanced customer satisfaction through efficient problem-solving and attentive service delivery.
Education
College
Silla University
2021-03
Certification
- Japanese Language: N3
International Experience
- Language Training – Canada (Scheduled for 2025-12)
- - Acquired practical English communication skills for everyday life and customer service situations relevant to the airline industry.
- - Strengthened cross-cultural understanding and global communication skills through interaction with diverse nationalities.
- - Developed adaptability and problem-solving skills by living independently in a new environment.
- Travel Experience – Vietnam, Japan. (Vietnam 2025-01 / Japan 2024-03)
- - Gained cultural awareness and open-mindedness by engaging with different people and traditions.
- - Recognized the importance of language and cultural sensitivity in providing exceptional customer service.
Additional Information
- - Filmed promotional videos for Busan Dong-gu District Office & Namhae (2021-05).
- - Skilled in playing multiple musical instruments, able to contribute to event performances or cultural activities.
Timeline
Customer Service & Ticketing
Crayon Shin-chan Exhibition
2025.09 - Current
Concierge Intern
Maison Glad Hotel
2025.06 - 2025.07
Zipline Staff
Ocean Flying Theme Park
2024.06 - Current
College
Silla University