Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chae-Jeong Lee

Production Planning & Client Support Specialist
Incheon

Summary

Dynamic Production Planning & Client Support Specialist with a proven track record at Amkor Technology Inc. Skilled in inventory management and client communication, I excel in aligning production schedules with customer forecasts, ensuring timely delivery and optimal material availability. Recognized for problem-solving abilities and cross-functional collaboration to enhance operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification
1
1
Language

Work History

Production Planning & Client Support Specialist

Amkor Technology Inc
01.2023 - Current

Production Planning & Management

  • Developed and managed mid- to long-term production plans to align with business objectives and customer demand forecasts (FCST).
  • Collaborated closely with the purchasing team to place and manage orders, ensuring accurate fulfillment of customer forecasts.
  • Monitored inventory levels to prevent shortages or excess, maintaining optimal material availability for uninterrupted production.

Client Support & Production Coordination

  • Maintained daily direct communication with Apple client, ensuring smooth coordination and timely response to inquiries.
  • Managed raw material purchase orders (PO) and monitored customer forecasts (FCST) to align production schedules with client requirements.
  • Proactively followed up on export issues and logistics challenges, resolving problems to prevent delays in delivery.
  • Collaborated with internal teams to ensure accurate order fulfillment and maintain strong client relationships through consistent updates and support.

Education

Business Administration

Incheon National University
Incheon
04.2001 -

Skills

    Hard Skills

  • Production Planning
  • Inventory Management
  • Order Management
  • Forecasting (FCST)
  • SAP / ERP Systems
  • Data Analysis (Excel, Pivot Tables)
  • Supply Chain Coordination
  • Export Documentation
  • Soft Skills

  • Client Communication
  • Problem Solving
  • Time Management
  • Cross-functional Collaboration
  • Attention to Detail
  • Negotiation Skills

Certification

Computer Specialist in Spreadsheet & Database, Level 1

Timeline

Production Planning & Client Support Specialist

Amkor Technology Inc
01.2023 - Current

Computer Specialist in Spreadsheet & Database, Level 1

11-2022

Business Administration

Incheon National University
04.2001 -
Chae-Jeong LeeProduction Planning & Client Support Specialist