Chang Kwark
Salt Lake City,UT
Summary
Enthusiastic and motivated individual with a passion to learn new things and with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in Japanese and Korean.
Confident and decisive when working as part of team and communicating goals and vision to succeed.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Operational Staff Member
University Marketing & Communication
Salt Lake City, UT
01.2022 - Current
- Formulating the survey in professional and concise manner regarding TikTok that the University of Utah uses to promote its brand
- Reached 100 responders answering the survey through door-to-door sales on campus disseminating the fact that TikTok is the major social media that the University of Utah is promoting its brand
- Listening to concerns from students regarding contents from the University of Utah's TikTok account, and figure out their preferred method of getting university updates
Operations Manager
Charlotte Pool Hall
Incheon, South Korea
08.2020 - 08.2021
- Developed service to each customer by listening to concerns and answering questions which hone my multitasking skills led to customer loyalty and profits
- Achieved sale goal up to $1,000 by publicizing products and services through flyers and billboards while improving efficiency and productivity for running the pool hall
Assembly Line Worker
EI Lighting
, South Korea
02.2018 - 07.2018
- Assembled parts and gears of home appliances and game consoles
- Removed rough spots to enhance parts alignment to improve finishes
- Prevented equipment jams and wasted materials by setting and verifying accurate parts clearances
- Overhauled components and assemblies of 1,100 LED light bars for proper functionality with team-oriented settings debriefing the days plan with the other employees
Cashier
NEWDAYS
Tokyo, Japan
02.2016 - 07.2016
- Achieved $1,000 of sales goals by arranging new merchandises in front lanes and publicizing them around the store
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Accounted for errors and resolved discrepancies at end of each shift
Operational Staff Member
Kanagawa Animal Shelter
Yokohama, Japan
08.2013 - 09.2013
- Promoted animal adoption through interactions with locals at the nearby square
- Collaborated with other volunteers to record video of animals (particularly dogs and cats) in the shelter and convey our activities to promote the animal charity and donation
- Achieved a greater number of people adopting animals in the shelter after posted the promotion video on social media (Line, Facebook)
Education
Bachelor of Arts - Communication Studies, Strategic Communication
University of Utah
Salt Lake City, UT 08.2021 - Current
Bachelor of Arts - Communication Studies, Strategic Communication
University of Utah Asia Campus
Incheon, South Korea 08.2020 - 07.2021
Bachelor of Arts - Communication Studies
Temple University
Philadelphia, PA 08.2014 - 06.2017
Skills
Proficiency in Japanese
Proficiency in Korean
Microsoft Word
Microsoft Excel
Customer ServiceMultitasking
Time managementAdobe Audition
Timeline
Operational Staff Member
University Marketing & Communication
01.2022 - Current
Bachelor of Arts - Communication Studies, Strategic Communication
University of Utah
08.2021 - Current
Bachelor of Arts - Communication Studies, Strategic Communication
University of Utah Asia Campus
08.2020 - 07.2021
Operations Manager
Charlotte Pool Hall
08.2020 - 08.2021
Assembly Line Worker
EI Lighting
02.2018 - 07.2018
Cashier
NEWDAYS
02.2016 - 07.2016
Bachelor of Arts - Communication Studies
Temple University
08.2014 - 06.2017
Operational Staff Member
Kanagawa Animal Shelter
08.2013 - 09.2013