CHEW YONG OOI

Multilingual logistics and administrative professional with a PhD and Master’s in Shipping Management and a strong foundation in freight forwarding, export operations, and administrative coordination. Skilled in supporting cross-functional teams, managing documentation, mentoring interns, and maintaining communication with global partners. Known for bridging technical precision with people-focused support. Fluent in English, Korean, Mandarin, and Malay. Well-suited for HR/Admin, Operations, or logistics-support roles in fast-paced, innovation-driven companies.

• PhD & Master’s in Shipping Management, Korea Maritime and Ocean University (KMOU, Busan)
• First-Class TESL graduate (MSU, Malaysia); President’s Award recipient for academic & soft skill excellence
• Hands-on experience in export logistics (sea & air), freight forwarding, containerized cargo, co-loading, and OOG shipments
• Research assistant in maritime finance; skilled in data analysis using Bloomberg, Drewry, Alphaliner & more
• Recognized for leadership, adaptability, and cross-cultural communication across academic and industry settings
• Multilingual: Fluent in English, Mandarin, Malay & Korean; effective collaborator across diverse teams
• F5 Visa holder (Korea PR); fully eligible to work in Korea without visa sponsorship

Language & Culture Tutor

Busan Foundation for International Cooperation (BFIC), Korea, 03/2016, 11/2016

• Develop lesson plans and teaching materials for Korean adults learning the Malaysian language and culture.
• Conduct interactive lessons, including notes, worksheets, quizzes, and visual aids.
• Plan and organize outdoor activities to enhance cultural immersion.
• Adapt teaching methods to accommodate individual learning styles.
• Provide guidance and support to facilitate language acquisition and cultural understanding.

English Language Teacher

Penang Free School & Jit Sin High School, Malaysia, 01/2011, 12/2014

• Plan and deliver English language lessons based on the syllabus and scheme of work.
• Engage in co-curricular activities and school meetings., Assist with examinations and test question preparation.
• Designed and facilitated classroom activities and school projects tailored to diverse learning needs and proficiency levels.
• Provided personalized support and counseling to students, particularly those requiring additional academic or emotional guidance.
• Coordinated lesson planning and classroom management to align with institutional goals and TESL methodologies.

Teaching Coordinator

Korean Cultural Association (KCA), MSU, Malaysia, 01/2014, 02/2014

• Coordinated schedules and material preparation for visiting professors and Korean exchange students.
• Led a small team of teaching assistants and monitored student progress.

Database & Research Assistant

Shipping Finance Department, Korea Maritime and Ocean University (KMOU), Busan, 04/2018, 03/2019

• Assisted the professors and students in the Shipping Finance Department with data collection and basic research tasks related to liner shipping, port connectivity, and global logistics trends.
• Helped update and organize shipping-related data, including carrier schedules, port connections, and vessel capacities, for research on global container routes and summarized key points in Excel or PowerPoint for presentations and discussions.
• Generated weekly and monthly reports using subscribed databases such as Bloomberg, Shipping Intelligence Network, Alphaliner, Drewry Shipping Insight, and Marine Money accessed through the university library.
• Supported professors and students by helping them access relevant data for coursework or research, and developed simple user manuals to guide them through using key databases.
• Contributed to basic maritime data and logistics planning analysis and visualizations, including graphs and charts on shipping patterns, port congestion, and vessel movements, supporting broader researches in the department.
• Assisted in communication and proofreading English slides and data summaries, ensuring clear formatting for bilingual reports or classroom materials.

Student Assistant

Centre for International Affairs (CIA), KMOU, 09/2015, 03/2018

• Setting MOU between universities in Malaysia and Korea for exchange programs.
• Proofread and translate emails for a professor., Facilitate communication with international guests from China, Iran, Mongolia, Malaysia, etc.
• Support the KMOU International Affairs Centre during the summer school program, helping students from various countries adapt to university life.
• Assist in organizing events and activities related to international cooperation and exchange.

• Dissertation (PhD), A Study on the Effects of CRM and Triple-A Supply Chain on Service Quality of Korean Freight Forwarders (Focusing on the Moderating Effect of Human Resource Competency), KMOU, 2021
• Thesis (Master), The Study on Human Resource Demand Forecasting of Shipping and Port Logistics Industry in Malaysia, KMOU, 2018
• Journal Article (Doctorate), The Impact of the Professional Consciousness of Crew on the Self-Efficacy, Group Cohesiveness, and Job Attitude in Ship Organization, 2018
• Journal Article (Master), The Plans to Train and Manage Coastal Crew according to the Demand of the Industry, 2016

• Bloomberg
• Alphaliner
• Marine Money
• Drewry
• MS Office (Word, Excel, PowerPoint)