Visual Studio Code
Chohee Noh
Liquor Salesman
12, Saebeol-ro 112beon-gil, Gyeyang-gu, Incheon
Summary
Hardworking employee enthusiastic about learning service customer field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
21
21
years of post-secondary education
3
3
Languages
Work History
Liquor Salesman
Hennessy
01.2025 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Promoted and up-sold products and services to meet needs of customers.
Barista
Toobig Coffee
07.2024 - 01.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Customer Service
Wifi Dosirak
02.2023 - 11.2023
- Provided comprehensive customer service to drive client satisfaction.
- Provided pre- and post-sales customer service and support.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
Cashier / Cook Helper
Jjin Toast
06.2022 - 12.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Paldo Gangsan
01.2022 - 06.2022
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
PAIK'S COFFEE
08.2021 - 12.2021
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cashier / Cook Helper
Kevin's Taiyaki
03.2021 - 07.2021
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
Cashier
Chungchun Rice Dog
10.2020 - 12.2020
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Server
Moong Sushi
11.2019 - 03.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cashier / Cook Helper
Bizeun
08.2017 - 08.2019
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Followed procedures for slicing, weighing, and labeling products for sale
Server
Big Sushi
02.2017 - 06.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
Cashier / Cook Helper
Fiesta Burrito
10.2016 - 02.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Greeted all customers and provided prompt and friendly service.
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
Server
Sanuki Bore
10.2015 - 03.2016
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
Customer Service Representative
Stylenanda, Inc
03.2015 - 09.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Office Clerk
Hosaneng, Inc
09.2014 - 03.2015
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
Esthetician
Hwangkumhee Aesthetic
11.2013 - 08.2014
- Fostered friendly, warm and exceptional customer experience.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Welcomed clients arriving for appointments.
- Handled busy schedules and stayed on top of key deadlines.
Education
High School Diploma -
Incheon Practical Science High School
103 Hambangmoe-ro, Yeonsu-1dong,Yeonsu-gu, Incheon 04.2001 - 05.2022
Skills
Client Presentations
Customer Service Recovery
Customer Service Improvement
Superior Customer Service
Sales and Marketing Strategies
Retail Sales Customer Service
Software
Eclipse
MySQL
MongoDB
Nodejs
Python
Java
JavaScript
C
Timeline
Liquor Salesman
Hennessy
01.2025 - Current
Barista
Toobig Coffee
07.2024 - 01.2025
Customer Service
Wifi Dosirak
02.2023 - 11.2023
Cashier / Cook Helper
Jjin Toast
06.2022 - 12.2022
Server
Paldo Gangsan
01.2022 - 06.2022
Barista
PAIK'S COFFEE
08.2021 - 12.2021
Cashier / Cook Helper
Kevin's Taiyaki
03.2021 - 07.2021
Cashier
Chungchun Rice Dog
10.2020 - 12.2020
Server
Moong Sushi
11.2019 - 03.2020
Cashier / Cook Helper
Bizeun
08.2017 - 08.2019
Server
Big Sushi
02.2017 - 06.2017
Cashier / Cook Helper
Fiesta Burrito
10.2016 - 02.2017
Server
Sanuki Bore
10.2015 - 03.2016
Customer Service Representative
Stylenanda, Inc
03.2015 - 09.2015
Office Clerk
Hosaneng, Inc
09.2014 - 03.2015
Esthetician
Hwangkumhee Aesthetic
11.2013 - 08.2014
High School Diploma -
Incheon Practical Science High School
04.2001 - 05.2022