Chun Sungchur
239, Taebong Road, Pocheon
Summary
Accomplished professional trained in safety procedures for aviation industry from university. Effectively handles all types of situations and remains calm under pressure. Experienced variety of work with background providing outstanding service to customer.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Airport Customer Service Agent
Asiana Airlines
Seoul, South Korea
01.2024 - 03.2024
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Verified identification and travel documents to efficiently board passengers for on-time departure.
Store Team Member
No Brand Burger
07.2022 - 12.2022
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Offered menus to the customer and handled customer's complaints.
Banquet Server
The Plazz Hotel
01.2020 - 03.2020
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Education
BBA - Airline Service Mangement
Chungwoon University
Hongseong, South Koera 04.2001 -
High School Diploma -
Songwoo High School
Pocheon, South Korea 04.2001 -
Skills
Interpersonal Skills
undefinedCertification
OPIC IM2
Timeline
Airport Customer Service Agent
Asiana Airlines
01.2024 - 03.2024
OPIC IM2
12-2023
TOEIC 495 (Test of English for International Communication)
03-2023
Store Team Member
No Brand Burger
07.2022 - 12.2022
ASIANA AIR RESERVATION LVL2
12-2020
ASIANA AIR FARE&TICKETING LVL2
12-2020
Banquet Server
The Plazz Hotel
01.2020 - 03.2020
BBA - Airline Service Mangement
Chungwoon University
04.2001 -
High School Diploma -
Songwoo High School
04.2001 -
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