Daeun Baek
Applicant
Seocho-gu
Summary
Well-prepared, and enthusiastic applicant who wants to work for Virgin Atlantic. Welcoming, personable individual with well-developed hospitality skills. Majored in department of airline cabin service management, understand about duty and responsibility of cabin crew more than anyone else. Already involved in aviation industry, ready to be helpful with Virgin Atlantic.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Cabin Crew
Cathay Pacific Airways
05.2024 - Current
- Delivered exceptional in-flight service by efficiently managing passenger needs, contributing to an enhanced travel experience.
- Collaborated with team members to ensure timely boarding and safety compliance, resulting in improved operational efficiency.
- Conducted safety demonstrations and pre-flight checks, ensuring adherence to airline safety standards and regulations.
- Assisted in managing in-flight inventory and supplies, maintaining optimal stock levels for uninterrupted service delivery.
Cabin Crew
Qatar Airways
05.2022 - 09.2023
- Working as a cabin crew in Qatar Airways’s customer experience department, understand aviation industry well.
- Provided 5-star quality airline service to customer for their convenience and another level of service experience
- Trained aircraft figures, first-aid cases and aviation security
Receptionist, Serving Customer
Restaurant RIPE
03.2019 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided high quality service to customer for enjoyable and elegant services.
- Provided clerical support to company employees by arranging reservation
Barista, Customer Serving
Le miell coffee
04.2019 - 12.2019
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
Customer Handling
La Callas
03.2018 - 02.2019
- Provided primary customer support to various customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs.
Education
Bachelor's Degree - Department of English Literature
Gachon University
02.2023
Associate Degree - Department of Airline Cabin Service Management
Inha Technical College
02.2021
Skills
Leadership
English fluency
Adaptability
Sociability
Swimming
Team collaboration
Certification
2023-08 TOEIC-930/990
Extracurricular Activities
Completed Experience Program conducted by Korean Airline : Emergency escaping Training for cabin crew In flight service demonstration, In flight announcement, act...
Additional Information
- 2009-2011: Resided in Vietnam, went to Canadian International School
- 2011-2013: Resided in Sri Lanka, went to Colombo International School
- Resided in abroad, saw many cultures, and could develop adaptability by moving country to country and city to city.
- In international schools, could build global mind and develop socialite skills to associate with different nation people.
Volunteer
World Vision: Translating letters(English → Korean, Korean → English)
By translating letters form sponsor and children, learned how to deliver sincerity between humans
Timeline
Cabin Crew
Cathay Pacific Airways
05.2024 - Current
Cabin Crew
Qatar Airways
05.2022 - 09.2023
Barista, Customer Serving
Le miell coffee
04.2019 - 12.2019
Receptionist, Serving Customer
Restaurant RIPE
03.2019 - 02.2020
Customer Handling
La Callas
03.2018 - 02.2019
Associate Degree - Department of Airline Cabin Service Management
Inha Technical College
Bachelor's Degree - Department of English Literature
Gachon University