Dahee Kim
경기도 안양시,대한민국
Summary
Proven achiever with a solid background in teamwork and collaboration, honed at 'U-FIT EDU' and further developed at MINSCAFE. Excelled in roles requiring excellent communication and time management skills. Demonstrated dependability and a positive attitude, consistently meeting deadlines and contributing to team success. Skilled in computer applications, enhancing customer service and operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Cafe Worker
The Owner of the Cafe
Gyeonggi Province
2022.06 - Current
- Suggested reasonable price checks for competitive analysis. (coffee 1,000)
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Supported fellow team members in achieving a smooth workflow during peak hours(12~2).
- Oversaw training of more than 20 team members every month.
Teaching Assistant
U-FIT EDU
Gyeonggi Province
2022.12 - 2024.12
- Helped with grading assignments and 2 tests, providing constructive feedback to students based on results.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
Airport Passenger Service Agent
JAS
INCHEON
2024.07 - 2024.09
- Enhanced passenger satisfaction by efficiently managing check-in and boarding processes.
- Resolved customer complaints and concerns professionally, maintaining positive relationships between airline and passengers.
- Reduced missed flights through proactive communication of boarding times and gate changes to waiting passengers.
Education
Some College (No Degree) - Airline Serivce Management
Chungwoon University
Chungcheongnam-do 2024.02 - 2024.02
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
Time Management
Verbal Communication
Dependable and Responsible
Languages
한국어
Native language
영어
Advanced
C1
일본어
Elementary
A2
Additional Information
자격증
1) 어학
- 오픽(OPIC), 2023
- 토익(TOEIC), 2024
2) 그 외
- 항공예약&발권, 2021
- SMAT(서비스경영), 2021
- Cs leader(관리사), 2022
- 컴퓨터활용능력2급, 2022
Timeline
Airport Passenger Service Agent
JAS
2024.07 - 2024.09
Some College (No Degree) - Airline Serivce Management
Chungwoon University
2024.02 - 2024.02
Teaching Assistant
U-FIT EDU
2022.12 - 2024.12
Cafe Worker
The Owner of the Cafe
2022.06 - Current