Dahye Choi
East Asian Studies
Pyeongtaek-si,korea
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities. Fluent in Korean and English.
Encountered the cultures of Japan, Korea, and the United States by experience of living.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Worker
Smoothie King
01.2023 - Current
- Evaluated customer needs and feedback to drive product and service improvements
- Assisted in training of new employees on company policies, procedures and processes
- Worked fast to complete tasks and meet daily deadlines
- Assisted foreign language-speaking clients with inquiries
- Worked with other translators to facilitate real time conversations
- Interpreted conversations between foreign language-speaking clients and others
- Applied cultural understanding to discern specific meanings beyond literal written words
Translator
Dental Clinic
01.2022 - 12.2023
- Provided verbal summaries of non-English documents to diverse audiences.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality
- Updated existing translations to meet contemporary trends in communication
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another
- Interpreted conversations between foreign language-speaking clients and others
- Researched cultural etiquette and specific use of slang words
- Developed and maintained glossary of technical terms
- Assisted foreign language-speaking clients with inquiries
Education
Bachelor of Arts - East Asian Studies
University of Maryland Global Campus
Pyeongtaek-si, South Korea 04.2021 - 04.2023
Skills
Proofreading
Interpersonal Skills
Analytical Skills
Self Motivation
Multitasking Abilities
Teamwork and Collaboration
Relationship Building
Issue Research
Improvement plan knowledge
Goal Setting
Active Listening
Proofreading
Timeline
Worker
Smoothie King
01.2023 - Current
Translator
Dental Clinic
01.2022 - 12.2023
Bachelor of Arts - East Asian Studies
University of Maryland Global Campus
04.2021 - 04.2023