Damin Kim
MA Fashion Journalism And Content Creation
Seoul
Summary
Dynamic professional with a proven track record in customer service excellence at International Company for Trading and Distribution. Adept at strategic communications and problem-solving, I excel in creating engaging marketing content and fostering long-term client relationships. My proactive attitude and strong computer skills drive impactful results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Sales Concierge of Luxury Brand
International Company for Trading and Distribution
04.2023 - 06.2023
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality sales experiences.
- Throughout the insight from luxury brand, select an items from auction website, and then sell them to the customers.
Creative Director
CJ Onstyle, the Broadcast Home-shopping Company
10.2021 - 11.2021
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Monitored industry trends to keep creative materials fresh and engaging.
- Developed strategic communication and marketing plans.
- Built strong ability to deal with emergency situation, leading to long-term partnerships with show-hosts and repeat business opportunities.
- Managing the items using for the broadcast and Assisting of the coordination schedule
Fashion Trend Team Intern
PAN PACIFIC
09.2018 - 12.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Prepared project presentations and reports to assist senior staff.
Graphic Design Intern
Small Shoes Company, Dusty Mauve
01.2018 - 03.2018
- Used Adobe Photoshop, Adobe Illustrator and Adobe Photoshop to develop new images.
- Created engaging social media content to boost online presence and follower engagement.
- Designed graphics for websites, logos and promotions for marketing purposes.
- Prepared images to coincide with social and blog posts.
- Collect some fashion trend insight through market research and trend analysis
Education
Bachelor of Arts - Fashion Design
Duksung Women's University
Seoul, South Korea 04.2001 -
High School Diploma -
Woo Shin High School
Ulsan 04.2001 -
Skills
Customer Service Excellence
Timeline
Sales Concierge of Luxury Brand
International Company for Trading and Distribution
04.2023 - 06.2023
Creative Director
CJ Onstyle, the Broadcast Home-shopping Company
10.2021 - 11.2021
Fashion Trend Team Intern
PAN PACIFIC
09.2018 - 12.2018
Graphic Design Intern
Small Shoes Company, Dusty Mauve
01.2018 - 03.2018
Bachelor of Arts - Fashion Design
Duksung Women's University
04.2001 -
High School Diploma -
Woo Shin High School
04.2001 -
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