Dynamic professional with a proven track record at Starbucks Korea, excelling in customer service and teamwork. Leveraging Excel proficiency, I enhanced study group performance by over 20%. Adept in Adobe Illustrator, I streamlined design processes, showcasing adaptability and efficiency in diverse environments. Committed to delivering exceptional results through strategic planning and collaboration.
Overview
6
6
years of professional experience
Work History
Starbucks Barista
㈜에스씨케이컴퍼니 (Starbucks Korea)
Suwon, South Korea
06.2024 - 08.2024
Provided excellent customer service and built strong client relationships, receiving compliments and a personal business card from a customer as a testament to my dedicated service.
Contributed to store efficiency and quality control by meticulously managing inventory with the First-In, First-Out (FIFO) principle and ensuring strict adherence to product expiry dates.
Collaborated with team members during peak hours to ensure smooth operations, demonstrating strong teamwork and adaptability in a fast-paced environment.
Maintained operational equipment and a clean, safe working environment, consistently adhering to high standards even without direct supervision.
CPA Study Group Management
Self-initiated Project
Jongno-gu, South Korea
02.2023 - 09.2023
Managed a CPA study group by providing an aggregated form using Excel functions like conditional formatting and VLOOKUP.
Motivated low-achieving team members by implementing a reward/penalty system and organizing collaborative study sessions (cam-studies).
As a result of these efforts, the overall study time of team members increased by over 20%.
Overseas Direct Purchase Budget Management Project
Self-initiated Project
Suwon, South Korea
04.2021 - 04.2021
Analyzed and managed risks associated with tariffs, shipping costs, and exchange rate fluctuations to maintain a project budget.
Ensured transparency in all expenditures by openly sharing receipts and payment details with group members.
Coordinated project progress in real-time using Notion, enabling seamless collaboration and communication with all participants.
Achieved a 19% cost reduction (150,000 KRW) by strategically adjusting shipping dates to avoid consolidated tax risks.
Working Holiday
Overseas Study & Local Work
Tokyo, Setagaya-ku, Japan
09.2018 - 06.2019
Worked at a Korean design and editing company, performing administrative support and editing design tasks.
Understood cultural differences in advertising, creating text-focused ad prints for the Japanese market, in contrast to image-heavy Korean ads.
Improved work efficiency by approximately one-third by creating a systematic material management system in Excel, organizing design sources (images, fonts) based on commercial use and modification rights.
Handled the full process from order to delivery, including checking quotes, coordinating delivery dates with printing houses, and verifying payment details.
Broadened cultural understanding by traveling throughout Japan and communicating with diverse people, demonstrating adaptability in an unfamiliar environment.
Education
Bachelor of Arts - Psychology
Duksung Women's University
Seoul, South Korea
02-2023
Associate of Applied Science - Accounting (Double Major)
Duksung Women's University
Seoul, South Korea
02-2023
High School Diploma -
Cheon-cheon High School
Suwon, South Korea
02-2016
Skills
Excel Proficiency
POS System Operations
Adobe Illustrator & InDesign
Timeline
Starbucks Barista
㈜에스씨케이컴퍼니 (Starbucks Korea)
06.2024 - 08.2024
CPA Study Group Management
Self-initiated Project
02.2023 - 09.2023
Overseas Direct Purchase Budget Management Project
Self-initiated Project
04.2021 - 04.2021
Working Holiday
Overseas Study & Local Work
09.2018 - 06.2019
Bachelor of Arts - Psychology
Duksung Women's University
Associate of Applied Science - Accounting (Double Major)