Danielle Foster
English Instructor
Pearland
Summary
Workplace professional with strong foundation in administrative support and team management. Proven record of enhancing operations and streamlining processes for improved efficiency. Team-oriented with focus on collaboration and adaptability, ensuring seamless coordination and results-driven performance.
Overview
11
11
years of professional experience
Work History
English Instructor
Creverse Chungdahm Learning Institute - Gangneung Branch
03.2025 - 03.2026
- Coach and train experienced Team Members and Trainers in areas of culture, character development, and how to train others.
- Responsible for building leadership teams in various areas of Front of House Operations.
- Develops strategies and systems for core communication streams in areas such conflict management and resolution, character development, sales and marketing.
Front of House Manager
Chick-fil-A Shadow Creek
01.2023 - 12.2024
- Coached and trained experienced approximately 60 Team Members and Trainers in areas of culture, character development, and how to train others.
- Responsible for building leadership teams in various areas of Front of House Operations.
- Developed strategies and systems for core communication streams in areas such conflict management and resolution, character development, sales and marketing.
Team Leader
Chick-fil-A Pearland
05.2021 - 12.2022
- Operated as a model in character, chemistry, and competency skills for Team Members in day-to-day positions
- Coached and trained new and experienced Team Members in Front of House positions including register order-taking, cleaning the dining room, preparing drinks & bagging orders.
- Assisted in organizing and developing a culture of care; developed systems and codes for culture and leadership development.
- Organized training and social events for the restaurant.
Trainer
Chick-fil-A Pearland
06.2019 - 05.2021
- Operated as a model in character, chemistry, and competency skills for Team Members in day-to-day positions
- Coached and trained new and experienced Team Members in Front of House positions including register order-taking, cleaning the dining room, preparing drinks & bagging orders.
Team Member
Chick-fil-A Pearland
09.2015 - 06.2019
- Responsible for taking care of all guest facing positions including register order-taking, cleaning the dining room, preparing drinks & bagging orders.
Education
Bachelor of Science - Global Hospitality Leadership
University of Houston
Houston, TX12.2022
Skills
- Enhanced vocabulary development
- Writing instruction
- Speaking practice
- Reading comprehension
- Student engagement
- Operations management
- Staff management
- Customer engagement
Timeline
English Instructor
Creverse Chungdahm Learning Institute - Gangneung Branch
03.2025 - 03.2026
Front of House Manager
Chick-fil-A Shadow Creek
01.2023 - 12.2024
Team Leader
Chick-fil-A Pearland
05.2021 - 12.2022
Trainer
Chick-fil-A Pearland
06.2019 - 05.2021
Team Member
Chick-fil-A Pearland
09.2015 - 06.2019
Bachelor of Science - Global Hospitality Leadership
University of Houston