Daui Lee
Seoul
Summary
Progressive co-worker with various experience in service, skillful at managing multiple tasks with a cheerful attitude. Proficient English speaker and writer with a global mindset gained through numerous work experience at workspaces with international teammates. Willing to take on added responsibilities to meet team goals at Emirates.
Overview
3
3
years of professional experience
Work History
Service Manager
Tom’s beer
11.2021 - Current
- Managed multiple duties such as staff training, management, customer service in an organized manner
- Performed impeccably on given responsibilities despite heavy workload and flexible hours
- Displayed calm and friendly demeanor when addressing customer issues and complaints
- Selected as ‘The Employee of The Year’ by providing pleasant service to customers while fulfilling team goals
- Motivated team members to maintain positive mind settings, interacting closely with everyone.
Translating Assistant
Hankuk University of Foreign Studies
03.2023 - 02.2024
- Attended clients’ inquiries regarding translation on projects with a professional manner
- Adapted well in a team setting, providing support and guidance for teammates
- Used knowledge of ethical guidelines to translate confidential information considering private rules of institutions
- Communicated with multiple teams to provide clients with gratifying results satisfying their translation briefs.
Waitress
Kirin Korean Pub
06.2022 - 01.2023
- Wiped, sanitized and maintained facility complying with the hygiene rules
- Monitored and meditated customers to prevent conflicts that may lead to medical emergencies
- Utilized active listening and speaking skills while engaging with multinational customers.
Education
Bachelor of Arts in International Economics and Law -
Hankuk University of Foreign Studies
08.2024
Skills
- Customer Service
- Excellent time management abilities
- Friendly, Positive Attitude
- Empathetic Listener
- Teamwork and Collaboration
Languages
Korean
Proficient
C2
English
Upper intermediate
B2
Personal Information
Date of Birth : 11/18/01
Height : 176cm
weight : 64kg
Timeline
Translating Assistant
Hankuk University of Foreign Studies
03.2023 - 02.2024
Waitress
Kirin Korean Pub
06.2022 - 01.2023
Service Manager
Tom’s beer
11.2021 - Current
Bachelor of Arts in International Economics and Law -
Hankuk University of Foreign Studies
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