Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
CustomerServiceRepresentative
Dayun Kim

Dayun Kim

Sales & Compliance / Strategic Planning Team Manager
Seoul

Summary

Team player who has a lot of work experience and wants to be global strategic planning manager and Sales Representative Manger making changes using my background knowledge in B2B SaaS service/products. I also won awards in various fields especially in the Social venture industry.

- Monday.com, Jotform

- Google spredsheet, Google sildes, Notion, Slack, Zoom, Google meet

- Figma, UXpin

Overview

2
2
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Strategic Planning Team Manager

Alchera DX
07.2023 - 02.2024

- Develop proposal materials for Security System on Finance Digitalization Project
- Support Customer Service for IT consulting and integration
- Operate QA, Demo test
- Manage Strategy for Cross/Up selling plan to existing clients

- Sales Outbound plan to prospective industry clients

Sales & Compliance Team Manager

UseB.
02.2022 - 07.2023

- Onboard users on service Key features for Government Project
- Found Customer needs & Developed User Persona for product improvements planning
- Research on price plans for Global SaaS Regtech solution providers

- Develop on global website prototype (UXUI, User journey map, UX flow, Design system, User Experience)
- Producing product Introductions for updating key technical features, information

Education

Bahcelor's Degree of - Business Administration

Chung-Ang University
Seoul, South Korea
05.2018 - 05.2023

Skills

  • Business-Development
  • undefined

    Certification

    Speaking Level 6 of TOEIC ETS

    Timeline

    Strategic Planning Team Manager

    Alchera DX
    07.2023 - 02.2024

    Speaking Level 6 of TOEIC ETS

    06-2023

    ADsP (Advanced Data Analytics Semi-Professional)

    05-2023

    Sales & Compliance Team Manager

    UseB.
    02.2022 - 07.2023

    Bahcelor's Degree of - Business Administration

    Chung-Ang University
    05.2018 - 05.2023
    Dayun KimSales & Compliance / Strategic Planning Team Manager