Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Eisya Soraya Binti Shamsul Rizal

Eisya Soraya Binti Shamsul Rizal

Incheon

Summary

Committed to helping patients navigate through difficult situations and ensure that patients receive the care and services necessary. Experienced in providing administrative support to healthcare facilities and performing tasks such as maintaining patient records, healthcare patient accounts, and handling all patient and facility correspondence. I am eager to join a new medical office where I can utilize my skills to help others. Motivated and friendly worker with a flexible schedule and willingness to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service. Motivated college student currently enrolled and seeking the opportunity to apply skills in database management, spreadsheets, and other computer applications to meet challenging work assignments and support the management team. Excellent at communicating, writing, and editing. I paid attention to detail and focused on meeting deadlines.

Overview

5
5
years of professional experience
27
27
years of post-secondary education
3
3
Languages

Work History

Part Time Marketing

Global Money Express
07.2022 - Current
  • Reviewed competitor activities regularly through analytical tools like SWOT analysis ensuring a competitive edge in the respective market.
  • Created and distributed surveys for data collection and analysis.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Streamlined workflow for increased efficiency by organizing and maintaining accurate remittance records.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Promoted a positive work environment through active participation in team meetings and providing constructive feedback when necessary.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Fostered strong relationships with external partners like banks or correspondent agents to facilitate smoother transaction processes.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reduced errors in data entry and improved accuracy with thorough verification of remittance information.
  • Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
  • Responded proactively and positively to rapid change.
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.

Nurse Assistant

Nathan's Skin, Hair & Laser Centre
08.2019 - 10.2019
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Served as an assistant to all administrative personnel and acted as the first point of contact for visitors and customers
  • Worked well independently and as part of a team
  • Remained compassionate and committed to patient satisfaction.
  • Participated in ongoing professional development opportunities to enhance knowledge and skills in nursing assistance practices.
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.

Internship Student

SJMC Subang Jaya
01.2019 - 06.2019
  • Worked to remain punctual, reliable, and flexible
  • Brought forth the ability to work well independently and also with others
  • Served as a dedicated and supportive Intern in a fast-paced environment
  • Greeted patients and provided them with information and assistance
  • Utilized booking systems and handled correspondence between patients and doctors
  • Instructed patients to perform certain tasks prior to being seen
  • Paid close attention to real-world scenarios and work of qualified professionals to develop deep and meaningful understanding of healthcare services
  • Developed solutions addressing specific objectives and prepared related reports.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Utilized problem-solving skills to overcome obstacles encountered during projects while maintaining professionalism under pressure.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
  • Strengthened analytical abilities by critically evaluating data and drawing meaningful conclusions from it.

Education

BBA - International Business And Trade

INHA UNIVERSITY, 100 Inha-ro, Michuhol-gu, Incheon
04.2001 - 05.2025

Diploma - Healthcare Services -

Ramsay Sime Darby Healthcare Collage
07.2016 - 04.2019

Skills

Medication administrationundefined

Personal Information

  • Place of Birth: Malaysia
  • Date of Birth: 01/17/1997
  • Nationality: Malaysian

Timeline

Part Time Marketing

Global Money Express
07.2022 - Current

Nurse Assistant

Nathan's Skin, Hair & Laser Centre
08.2019 - 10.2019

Internship Student

SJMC Subang Jaya
01.2019 - 06.2019

Diploma - Healthcare Services -

Ramsay Sime Darby Healthcare Collage
07.2016 - 04.2019

BBA - International Business And Trade

04.2001 - 05.2025
Eisya Soraya Binti Shamsul Rizal