Hyemin Jung
Seoul
Summary
Well-connected Beverage manager with two years of experience raising beverage spend per guest experience at bakery cafe. Maximizing customer service standards with trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues with lots of work experiences from different fields.
Overview
5
5
years of professional experience
Work History
English Tutor
Edussen
03.2024 - Current
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Assistant
Hyundai Engineering & Construction Co
03.2023 - 08.2023
- Double-checked all the construction documents.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Assistant
Hyundai Engineering
01.2022 - 07.2022
- Translated all the construction manual/ instruction for employee.
- Transferred documents in bulk for employees in Indonesia.
- Supervised transferring documents in English.
Beverage Manager
Paris Baguette
05.2020 - 01.2021
- Made beverage and sandwiches
- Managed stock for beverage
- Made a special discount for size-up drinks
- Coordinated daily and nightly shift safety and sanitation procedures
Server
Sushi Moon
01.2019 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Paris Baguette
01.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed SNS to promote events
Education
Bachelor of Arts - Hospitality Administration And Management
Kyunghee University
Seoul02.2026
High School Diploma -
Fleetwood Park Secondary School
Vancouver01.2019
Skills
- Strong vocabulary skills
- Bilingual in English
- Online Teaching Capabilities
- Motivating students
Languages
English
Intermediate
B1
Timeline
English Tutor
Edussen
03.2024 - Current
Assistant
Hyundai Engineering & Construction Co
03.2023 - 08.2023
Assistant
Hyundai Engineering
01.2022 - 07.2022
Beverage Manager
Paris Baguette
05.2020 - 01.2021
Server
Sushi Moon
01.2019 - 05.2020
Cashier
Paris Baguette
01.2019 - 09.2019
Bachelor of Arts - Hospitality Administration And Management
Kyunghee University
High School Diploma -
Fleetwood Park Secondary School
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