Managing customer relations
Hi, I’m
Emanuela Wang
Europen Customer Service Manager
Shanghai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service manager position. Ready to help team achieve company goals.
Overview
8
years of professional experience
4
years of post-secondary education
5
Languages
Work History
Shanghai Orange&Orange International Travel AgencyShanghai
European Customer Servece Manager
06.2015 - Current
Job overview
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in a dynamic work environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Shanghai Normal UniversityShanghai
Bachelor of Arts from Business Chinese
09.2011 - 06.2015
Skills
Customer care
Managerial skills
Customer service experience
Customer service support
Customer consultation
Software
Microsoft Word, Excel, PPT
Timeline
European Customer Servece Manager
Shanghai Orange&Orange International Travel Agency
06.2015 - Current
Shanghai Normal University
Bachelor of Arts from Business Chinese
09.2011 - 06.2015
Similar Profiles
LING ZHANGLING ZHANG
General Manager at Shanghai Fartour International Travel AgencyGeneral Manager at Shanghai Fartour International Travel Agency
Andrea ZeilengaAndrea Zeilenga
Travel Coordinator at Orange Sky TravelTravel Coordinator at Orange Sky Travel
Elodietta CitenoElodietta Citeno
Handler Team Coordinator at Orange Sky TravelHandler Team Coordinator at Orange Sky Travel