Emily Kim
Brisbane,QLD
Summary
Dedicated and dynamic, with a proven track record at McDonald's in enhancing customer service and teamwork. Excelled in maintaining high standards of cleanliness and hygiene, while demonstrating exceptional food preparation skills. Achieved optimal productivity by effectively multitasking in high-pressure environments, showcasing strong collaboration and customer service abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe Worker
Cafe Panettiere
South Korea
07.2021 - 07.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Crew Member
McDonald's
South Korea
12.2021 - 02.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Crew Member
McDonald's
South Korea
09.2018 - 06.2021
- Worked front counter, drive-thru and other areas.
- Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
Education
Master of Science - Tourism
Kyunghee University
Soeul, South Korea02.2024
Bachelor of Science - Tourism
Jeju National University
Jeju City, South Korea02.2022
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Flexible Schedule
- Food Preparation
Certification
- Certified [GCS Barista], [Global Coffee School] - [level 1]
- Certified [GCS Barista], [Global Coffee School] - [level 2]
Languages
Korean
Native language
English
Advanced
C1
Timeline
Crew Member
McDonald's
12.2021 - 02.2022
Cafe Worker
Cafe Panettiere
07.2021 - 07.2022
Crew Member
McDonald's
09.2018 - 06.2021
Master of Science - Tourism
Kyunghee University
Bachelor of Science - Tourism
Jeju National University