- Delivered high-quality customer service in a fast-paced environment, ensuring customer satisfaction and loyalty.
- Assisted in training new employees, creating work schedules, and managing daily operations.
- Monitored food inventory levels, ensuring the restaurant maintained high standards for food safety and cleanliness.
- Resolved customer complaints and issues, working to maintain a positive customer experience.
-Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Supervised groups of children and teens in afterschool programs and summer camps, ensuring their safety and promoting positive social interactions.
- Developed and implemented educational and recreational activities that catered to different age groups and interests.
- Collaborated with parents and staff to create tailored programs that supported individual growth and development.
- Addressed behavioral issues and provided guidance to campers, fostering a supportive and engaging environment.
-leadership & team management
- Conflict resolution and crisis management
- Safety and emergency response procedures
- Customer service and communication
- Military operations and tactical leadership
- Strong problem-solving abilities
- Proficient in Microsoft Office Suite and POS systems
- First Aid/CPR Certified