Eunchae Park
Gyeonggi-do
Summary
Service-oriented professional with hands-on experience in fast-paced cafe environments, skilled in multitasking, customer communication, and teamwork. Committed to delivering calm, attentive service that ensures comfort and satisfaction for every customer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
The Venti
08.2022 - Current
- Delivered accurate beverage service while managing high-volume orders in a fast-paced environment
- Maintained calm and efficiency during peak hours, ensuring smooth operations and customer satisfaction
- Communicated clearly with team members to coordinate tasks and resolve issues promptly
- Supported promotional activities by engaging customers and explaining product offerings
Store Associate
Baskin Robbins
10.2021 - 01.2023
- Managed simultaneous dine-in, takeaway, and delivery orders independently in a high-traffic subway station location
- Maintained store organization and hygiene while prioritizing workflow efficiency
- Handled cake and dessert sales, guiding customers through product recommendations and seasonal promotions
- Accurately portioned ice cream to meet strict weight standards, ensuring product consistency and cost control
Education
Airline Service
Kyungbok University
02-2024
Skills
- Adaptability
- Customer service
- Problem solving
- Attention to detail
- Teamwork
Certification
CS Leaders Certification, Customer Service Management
Languages
Korean
First Language
English
Upper Intermediate
B2
Japanese
Elementary
A2
Timeline
Barista
The Venti
08.2022 - Current
Store Associate
Baskin Robbins
10.2021 - 01.2023
Airline Service
Kyungbok University