EUNJI LEE

Main Project Coordinator: Training Center

• Training Program : In charge of development, planning, management, and operation of whole training project
• Applicants' Admission Program Planning : Planning and processing admissions' process - apply/ test/ interviews/ English interviews/ Final notification
• Domestic Training Program : Planning/Managing/Conducting a domestic training programs for 8 – 10 weeks and a whole month period of time with candidates/trainees
• Cross-cultural/Overseas Language Training Programs

- Planning/communicating/operating overseas training programs in coordination with the international teams for 3 months programs in detail (Philippines, Africa, Australia, UK, USA)

- Planning the program budgets/ departure expenses.

• Cross-culture Exposure Training Programs : planning/organizing/conducting a new cross-cultural program with short-term foreigner staffs(Finland, Brazil, Jamaica, Myanmar, Germany)
• Planning and Developing Training/Educational materials and assignments
• Planning Training Program Budgets (coordination with Finance Department)
• Coordination and Communication with Related Departments (International Team, Domestic Personnel/Finance Department, Branch Representatives, Training Center Board members)

Additional Positions / Project Tasks

• Program Director(2023') : International Events "Teenstreet" (about 300 participants)
• HR Support: Foreign Staffs
• Contents Creator; Promotional Contents for fundraising & others

Overall

• Monitored project progress, identified risks and took corrective action as needed.
• Reduced project timelines through effective delegation of tasks and monitoring progress to ensure timely completion.
• Oversaw multiple simultaneous projects, maintaining high levels of quality and producing excellent results.
• Facilitated post-project evaluations to identify lessons learned and apply insights gained to future initiatives, continuously improving the overall project coordination process.
• Created project roadmaps for staff, defining specific milestones and timelines to encourage timely project completion.
• Created comprehensive documentation for each phase of the project life cycle, ensuring all relevant information was easily accessible for future reference or audits.
• Managed full-cycle project development execution, maintaining strict quality control parameters throughout.

Schedule Coordinator (Scheduler) :

• Scheduling and Coordination of regular work projects:
• Projecting/Scheduling different tasks for all staffs/leaderships/each department/TF team and special projects (annual, quarterly, monthly, weekly, and daily schedules in detail)
• Conducting a meeting and Collaborating each departments' head for project schedules
• Listing/Organizing/Reporting detailed tasks and timelines

Donor & Sponsorship Service Team Coordinator:

• Sponsor and Donor meetings: Planning/Conducting presentations and new strategies for meeting
• Volunteer Program: Operating/Managing of programs of recruitment, orientations, delegation of works, evaluations, feed-back
• Volunteer/Donor Services: Handling administration jobs including phone calls(10-15 calls per day/1hr and 30min), emailing, meetings(per month) and Managing donation records/data(Daily)

Public Relations/Printing & Publishing/Translation

• In charge of Printing Production: Managing/Planning/Organizing/Evaluating printings/publications, delivery dates/quantities, deadline schedules (weekly, monthly), inventory status (collaboration with Operation & Administration Team)
• Planning/Translating promotional contents for SNS channels: Promoting published books, volunteer programs, magazines and various events, etc,.

Overall

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.

Project Coordinator(Sponsor and Donor Service Team(SDS); Letter Translation Team)

• Managing Translators(volunteers) and Screeners (proof-readers)' programs
• Development/Implement of new operational structure for volunteers and screeners:

- Implemented a new structure/operating system saving an annual budget about 120 million KRW

- Planning/Conducting a trial pilot projects for 3 months period

• Management of Screener Operations :

- Monitoring, evaluating, and tracking activity status in translation

- Reviewing/Assigning the balance of workloads and work performance quotas (daily, weekly, monthly)

• Producing/Writing a training manuals and guide-lines for screeners' proof-reading and translation
• Screener Promotion: Planning promotional events and orientation programs for Screeners
• Providing necessary services for Screeners' various activities and needs

Translation: Promotional Contents (English-Korean/Korean-English)

• Coordination with the Communication/PR Team
• Translation/subtitle work for promotional videos
• English-Korean/Korean-English translation and proof-reading for promotional content

Overall

• Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
• Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
• Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
• Maintained database and spreadsheets with accurate inventory and status.
• Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.

Overseas Sales Team

• Researching/Identifying new buyers/companies and overseas markets (contract made with Russia, Indonesia, and India)
• Developed new client relationships by actively engaging with potential customers and highlighting benefits of product offerings.
• Managing overseas sales process with existing buyers and clients and Built relationships with customers to encourage repeat business.: USA, Thailand, Mongolia
• Solved customer challenges by offering relevant products and services.
• Administrative management of overall overseas sales operations: handling/organizing purchase contracts, logistics and exports and imports

Translation : PR contents

• Managing/planning promotional SNS channels, promotional contents for new products (weekly, in collaboration with Production and Sales, PR Team).
• Writing/Translating youtube videos' subtitles and various promotional contents (English-Korean/Korean-English)

1. Overseas Project Coordinator; South/North America and Europe

• Main Coordination of Overseas Sales

- Researching/Identifying new overseas partnership/company/clients/buyers for business sales in North/South America and Europe and maintaining a key communication

- Developing a new contact/partnerships

- New Supplier & Sales Order made with: FTL(UK), OPTICO ELECTRON(Bulgaria), ELCAS(Netherlands), AVIATION METAL(US)

• Coordination of Logistic/Ware-housing project in South(mainly Mexico)/North America:

- Handling with main communication, shipment schedules, inventory status, manage monthly invoice/payments and accounting for related projects

- Auto-car Warehousing/Logistics: partnering with GKN, AAM (Mexico)

• Managing/Handling/Monitoring existing clients, Purchasing and Order process, timelines and flagged potential issues to be addressed, overall work related to import/export trading administrations
• Performing different tasks related to overseas sales: Dealing with customer/clients concerns and new opportunities to drive business strategy at weekly planning sessions
• Budgeting/Accounting/Reviewing of Sales Volumes

2. Main Communication and Translation: English-Korean/Korean-English

• Business Communication : Communication with overseas clients and partner companies and buyers (documents, email, phone, business meetings, etc.)
• Contract Documents: proof-reading/editing contract for overseas clients and partners and managing main communication related to overall process of overseas project contracts
• Researching in English and writing/translating related information (reports to CEO): overseas market research and communication with overseas clients and partners
• Translation : handling of shipping documents, accountings and overall import/export operations

Overall

• Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
• Cultivated long-lasting relationships with existing clients by providing ongoing support throughout post-sales process.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Project Coordinator: Advance Preparation Team

Thailand, UAE, Hong Kong, South Korea and Malaysia.

; each port had about 5,000 - 12,000 visitors or more

Administrations:

• To be sure that all major administration preparation of ship's visit before ship's arrival
• Initial planning/organizing/coordinating for official permission, logistics, networking, partnership & sponsorship, volunteer recruiting, international/local events, PR, printings etc.
• Performing all related/administrative duties and tasks in accordance between the related communications' standards and procedures in each different country
• Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives: Official Government (City Administrators), Port Authorities, Local People (e.g. Sponsors, Company, Medias, Business People), Line up Manager, leadership teams and Ship Officers, Community Leaders of the city/country
• Creating/Planning/Organizing various international events opportunities for local community and Ship's international crew members to be involved (e.g. Ship Tour, special international events and performance onboard, community help/social work project onshore)
• Monitoring/Evaluating/Elevating the quality of progress and timelines for different tasks, flagged potential issues to be addressed
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
• Enhanced project scope definition processes, resulting in clearer project objectives and expectations from outset.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.

Public Awareness:

• Working on Marketing and Public Relation of the ship project, events and public service to be effectively publicized and appreciated by the local community.
• Public Presentation: introduce a purpose of the visit to various targeted audiences (NGO organizations, official authorities, sponsors, schools, social welfare facilities, etc.,)

International Events in Hong Kong and Cambodia

• Coordinated schedules and timelines for events.
• Brainstormed and implemented creative event concepts and themes.
• Enhanced attendee experience by meticulously planning and executing event logistics.
• Orchestrated logistics for international conferences, ensuring compliance with various countries' regulations and cultural norms.
• Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
• Trained and supervised event staff to complete tasks on time.
• Developed creative themes for events and created related activities to engage attendees.
• Managed event logistics and operations.
• Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
• Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes: Art Works, Audio & Visual Teams
• Developed detailed event reports, documenting all aspects of each event.
• Hong Kong - targeting audience: youth, mental disorders (approx. 100-300ppl in each event)
• Cambodia - targeting audience: churches, nurses (approx. 80- 100ppl in each event)