
Proven track record in enhancing customer experience at Granda Service Co., LTD, showcasing strong problem-solving skills and high stress resilience. Expert in client communication and product integration, significantly improving service efficiency. Adept at team collaboration and possessing advanced TOEIC credentials, I excel in fast-paced environments, always delivering results beyond expectations.
1. Respond in time when clients raise questions.
2. Assist clients to integrate our product/system, including API, back office related questions.
3. Sending notification to inform maintenance or new products release.
4. Test products
1. To avoid no show, we charge deposit, so we need to explain the process, also other rules like we charge water fee NT40 per person, dress code, no slipper.
2. Remark all the details if customers have special needs, like proposal, birthday celebration, business meeting.
3. Reply questions on Facebook.
4. Helping sell lunch box in 101
1. Make inspection report.
2. Make overdue report.
3. Help to do product inspection if needed.
4. Coordinate inspection schedule.
1 Do smart if possible