With six years of experience as an English instructor and exposure to diverse international peers, strong communication and cultural sensitivity skills have been developed.
A positive attitude under pressure and a focus on understanding customer needs ensure effective problem-solving in dynamic environments.
Collaboration with diverse teams aligns with the values of Singapore's international airlines, contributing to exceptional service and memorable passenger experiences.
Overview
8
8
years of professional experience
Work History
Academic English Instructor
ADOT
02.2019 - 03.2025
Delivered personalized lessons to enhance student language skills, make them positive, and foster engagement, while addressing parental concerns to ensure satisfaction.
Hotel Cleaner
Ywam Texas
09.2018 - 02.2019
Worked as a hotel housekeeping staff at YWAM, collaborating with international students, strengthening teamwork and cross-cultural communication skills.
Barista
Jjang Cafe
01.2018 - 08.2018
Provided personalized service to meet customers' needs, fostering strong relationships and increasing repeat visits.
Screen Golf Manager
On Screen Golf
12.2016 - 12.2017
Remembered customers' preferences to enhance their experience, demonstrating strong stamina and commitment while working late-night shifts.