Fabiola Alicea Gierbolini
APO,AP
Summary
Proven to excel in fast-paced environments, I leveraged my multilingual skills and quick learning ability at AAFES to enhance customer satisfaction and streamline operations. Demonstrating a knack for multitasking and fostering team collaboration, I significantly contributed to maintaining high safety and service standards, leading to increased repeat business and positive customer feedback. I am fluent in English and Spanish. I am also intermediate level and expanding my knowledge of Korean.
Overview
2
2
years of professional experience
Work History
Food Service Worker
AAFES
10.2022 - 05.2024
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Learned other teammates' work tasks to train as backup.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Developed and maintained positive relationships with customers to enhance service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
Associate of Science - Psychology
University of Maryland Global Campus
Online/camp Humphreys South Korea 04.2001 -
High School Diploma -
Matoaca High School
Chesterfield, Virginia 04.2001 -
Skills
Customer Service
Quick Learner
Multitasking
Positive Attitude and Energy
Positive Attitude
Working Quickly
Attentive Customer Service
Fast Learner
Teamwork and Collaboration
Multilingual Language Proficiency
Languages
Spanish, English
Native language
Korean
Intermediate
B1
Timeline
Food Service Worker
AAFES
10.2022 - 05.2024
Associate of Science - Psychology
University of Maryland Global Campus
04.2001 -
High School Diploma -
Matoaca High School
04.2001 -
Similar Profiles
Novy MorganNovy Morgan
Food Service Employee at AAFESFood Service Employee at AAFES
Lydia ArmendarizLydia Armendariz
Shift Manager at AAFESShift Manager at AAFES
Brittney PantfoederBrittney Pantfoeder
Stockroom Manager I at AAFESStockroom Manager I at AAFES