Gina Kim
Sydney
Summary
Recent graduate from Seoul, South Korea, currently in Sydney on a working holiday visa. I bring over three years of experience in customer service, honed through roles in hospitality and retail. Known for positive attitude, strong time management skills, and ability to thrive in fast-paced environments. Eager to contribute my skills and gain diverse experiences during my time in Australia.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Jamaica Fitness
02.2024 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Theater Associate
Megabox
09.2021 - 04.2022
- Performed multiple roles at a busy movie theater, including ushering guests to their seats, selling tickets at the box office, and managing the concession stand.
- Collaborated with a team of over 50 members, efficiently serving more than 600 customers daily.
- Gained experience in organizing and executing large-scale events, such as movie premieres.
Sales Associate
H&M
03.2021 - 04.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Associate
MUJI
09.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Cafe Worker
Ediya Coffee
04.2020 - 08.2020
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Produced food and drink products adhering to company quality and quantity standards.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
Associate of Applied Science - Fashion Business Management
Fashion Institute of Technology At SUNY Korea
Incheon, South Korea08.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Foreign language proficiency in Japanese, Chinese
- Sales expertise
- Retail Store Operations
Certification
- JLPT (Japanese-Language Proficiency Test), N1
- HSK (Chinese Proficiency Test), Level 4
Additional Information
Working Holiday Visa (Subclass 417), valid until August 22, 2025
Timeline
Receptionist
Jamaica Fitness
02.2024 - 07.2024
Theater Associate
Megabox
09.2021 - 04.2022
Sales Associate
H&M
03.2021 - 04.2021
Sales Associate
MUJI
09.2020 - 02.2021
Cafe Worker
Ediya Coffee
04.2020 - 08.2020
Associate of Applied Science - Fashion Business Management
Fashion Institute of Technology At SUNY Korea
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