YI HSUAN LAI

Firefighters(2008.01-2016.02)

• Provided compassionate support to victims of fires or accidents through emotional reassurance and practical assistance such as finding temporary housing or connecting them with support services.
• Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.

Paramedic(2016.02-2019.06)

• Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
• Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
• Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.

911 Dispatcher(2019.06-2024.06)

• Dispatched and coordinated emergency services teams according to high-priority calls.
• Followed established protocols for professional handling of emergency situations.
• Assessed emergency requests and made quick judgment calls to determine appropriate action.