Gun Wui
Gangseo-gu
Summary
Dynamic IT Service Operation & QA Manager with a proven track record at Covision, enhancing IT ROI through strategic technology investments and leading the migration to cloud-based systems.
Dealt with many different types of customers from SMB to enterprise size, undestanding customers' specific needs & characteristics. Excelled in building strong partnerships, notably with Microsoft Korea, and spearheaded cross-functional teams, demonstrating exceptional communication and technical skills. Achieved significant process improvements by implementing automation tools.
Overview
7
7
years of professional experience
Work History
IT Service Operation & QA Manager
Covision
11.2017 - Current
- Provided expert consultation on technology purchases, maximizing return on investment for the organization''s IT budget.
- Managed and monitored more than three hundreds active enterprise & SMB customers, ensuring to use Covision's collaboration platform which is mostly represented by e-Approval system.
- Running a cloud business division and provided Covision's Kubernetes-based non-disruptive SaaS services by building a CI/CD pipeline.
- Actively engaged strong partnership with Microsoft Korea for last twenty years, and provided customers MS products related services such as MS Teams, Exchange Servers, and AD server deployment.
- Spearheaded the migration of on-premise based company data to many different types of cloud-based storage systems such as MS Azure, AWS and Oracle Cloud enhancing accessibility and security measures.
- Managed cross-functional teams to ensure seamless coordination between QA, R&D division, and project team in order to successfully deliver project on time.
- Utilized automation tool (MS Power Automate) to increase efficiency in repetitive product testing, allowing more time for exploratory testing and issue resolution efforts.
Education
MBA - SKK GSB Professional MBA
SUNG KYUN KWAN University
25-2, Seonggyungwan-ro, Jongno-gu, Seoul, Republic02.2022
Bachelor of Business Administration - Business Administration
Azusa Pacific University
901 E. Alosta Ave. Azusa, CA 9170208.2009
Skills
- Communication
- Operating System Management
- Test Strategy Development (Test Automation)
- Team Building and Motivation
- Process Improvement Strategies
- Schedule & Risk Management
- Technical understanding (Net & Java base infrastructure / Cloud Platform infrastructure)
- Web Service Page Design
Languages
Korean
Native language
English
Proficient
C2
Timeline
IT Service Operation & QA Manager
Covision
11.2017 - Current
MBA - SKK GSB Professional MBA
SUNG KYUN KWAN University
Bachelor of Business Administration - Business Administration
Azusa Pacific University
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