Hae-in Kim
Brand Ambassador
Jeju-si,49
Summary
I am a luxury brand professional with over seven years of experience in the high-end retail industry, including key roles at Burberry and Boucheron. Having served as a Training and Styling Ambassador, I have developed a strong foundation in human resource development and service excellence, which I am now looking to apply as an Education and Human Resources Trainee (Corporate Leadership Trainee).
My career is built on a deep understanding of organizational culture and employee growth. By leveraging my ability for smooth professional communication in Chinese and my experience with digital platforms like Xiaohongshu, I have effectively bridged the gap between brand values and frontline execution.
I am dedicated to transitioning into the field of Education and HR, where I can utilize my analytical insights and hands-on experience to foster talent and enhance team performance. I am a proactive professional committed to growing alongside organization members and contributing to the long-term success of a global landmark.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Client Advisor & Brand Ambassador
Kering Watches & Jewelry Korea (Boucheron)
03.2025 - 06.2025
[[Professional Experience]
1. Training (Education) Supporter
- Led in-store coaching and developed digital training materials to ensure service excellence.
- Standardized premium service quality and enhanced team alignment with brand values.
2. Digital Brand Promotion (Xiaohongshu)
- Managed brand marketing on Xiaohongshu and engaged international clients using fluent Chinese.
- Created localized digital content to increase brand visibility in the global market.
3. Styling Ambassador
- Provided personalized VIP styling consultations and immersive brand storytelling.
- Curated seasonal looks and styling guides to enhance the premium customer experience.
Client Advisor & Brand Ambassador
Burberry Korea
07.2023 - 03.2025
- Training Lead
- Led in-store training programs to enhance team product knowledge and luxury service excellence.
- Developed and delivered training materials focused on brand values and customer engagement strategies.
- Visual Merchandising (VM) Support
- Supported Visual Merchandising (VM) operations to ensure brand presentation standards were consistently met.
- Assisted in floor layout changes and product displays to optimize customer flow and brand identity.
- Styling Ambassador Support
- Provided specialized support for Styling Ambassadors to deliver personalized styling sessions for VIP clients.
- Contributed to brand storytelling by assisting in the curation of seasonal looks and styling guides.
Client Advisor & Brand Ambassador
Bluebell Korea
12.2019 - 06.2023
Reservation Specialist
Jeju Sokuro Co., Ltd.
02.2019 - 11.2019
- Department: Sales Team
- Position: Associate
- Reason for Leaving: Career Change
Sales and Manufacturing
Megamart Co., Ltd.
02.2018 - 08.2018
Cast Member (Guest Service)
Samsung C&T (Everland Resort)
03.2017 - 08.2017
Education
Associate of Science - Agricultural And Resource Economics (농업자원경제학)
Kangwon National University
Chuncheon, South Korea 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Certification
HSK Level 5, Chinese Proficiency Test
Timeline
Google Analytics 4 (GA4) Certification
12-2025
Client Advisor & Brand Ambassador
Kering Watches & Jewelry Korea (Boucheron)
03.2025 - 06.2025
HSK Level 5, Chinese Proficiency Test
08-2023
Client Advisor & Brand Ambassador
Burberry Korea
07.2023 - 03.2025
Client Advisor & Brand Ambassador
Bluebell Korea
12.2019 - 06.2023
Reservation Specialist
Jeju Sokuro Co., Ltd.
02.2019 - 11.2019
Sales and Manufacturing
Megamart Co., Ltd.
02.2018 - 08.2018
Driver's License (Type 2 Ordinary)
03-2017
Cast Member (Guest Service)
Samsung C&T (Everland Resort)
03.2017 - 08.2017
Associate of Science - Agricultural And Resource Economics (농업자원경제학)
Kangwon National University
04.2001 -