Hannah Yoon 윤하나
Seoul
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Education Manager
Biztalk
Secho, Seoul
11.2021 - 12.2022
- Answered inquires and maintained student records.
- Conducted surveys with students upon course completion to gather feedback for improvement.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members and instructors.
- Managed new employee orientation training process
- Managed educational program budget and prepared monthly reports and final reports.
- Trained faculty and staff to develop courses in learning management systems.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Tested all training software and hardware prior to commencing training programs.
- Selected and assigned instructors to conduct specific language programs.
- Developed surveys to identify training needs based on projected production processes and changes.
- Implemented new learning strategies depending upon employees' skill levels.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Teaching Assistant
Korea International School Seoul
Gangnam, Seoul
10.2019 - 06.2020
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Provided instructional support to students unable to attend regular classes.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
English Teacher
Songpa Chilrdren's Engligh Public Library
Songpa, Seoul
07.2017 - 02.2019
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Prepared and implemented lesson plans covering required course topics.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Developed innovative lesson plans to engage students in English language learning.
- Attended department meetings to develop and update course curricula.
- Created and implemented activities to foster critical thinking skills of students.
- Coordinated activities to encourage interest in reading.
- Participated in professional development activities to stay current with literature trends.
- Participated in department and employee team meetings to discuss student performance and academic achievement.
- Led classroom discussions to encourage students to analyze literature critically.
- Created and administered interactive activities for students.
Office Manager
Netherland Embassy
Junggu, Seoul
08.2008 - 08.2009
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Controlled finances to lower costs and keep business operating within budget.
- Created, maintained and updated filing systems for paper and electronic documents.
- Reported to senior management on organizational performance and progress toward goals.
- Updated reports, managed accounts, and generated reports for company database.
- Met project deadlines without sacrificing build quality or workplace safety.
- Facilitated workshops to collect project requirements and user feedback.
Office Manager & Executive Assistant
NextWave
Yeouido, Seoul
02.2006 - 07.2008
- Coordinated special projects and managed schedules.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Evaluated employee records and productivity and submitted evaluation reports.
- Managed office operations while scheduling appointments for department managers.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Coordinated events and worked on ad hoc projects.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Took notes and dictation at meetings.
- Wrote reports, executive summaries and newsletters.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Overseas Sales and Marketing Assistant Manager
Cenix
Guro, Seoul
12.2004 - 01.2006
- Developed relationships with clients and potential clients to improve business growth.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Motivated salesforce to achieve sales goals through incentives and rewards.
- Conducted market research to identify new opportunities and target markets.
Education
Bachelor of Arts - English Literature
Ajou University
Suwon, Gyeonggi-do, Republic Of Korea 03.2000 - 08.2004
Skills
Organized managerial style
Certification
TESOL from Sookmyung Women's University
Timeline
Education Manager
Biztalk
11.2021 - 12.2022
Teaching Assistant
Korea International School Seoul
10.2019 - 06.2020
English Teacher
Songpa Chilrdren's Engligh Public Library
07.2017 - 02.2019
TESOL from Sookmyung Women's University
06-2017
Office Manager
Netherland Embassy
08.2008 - 08.2009
Office Manager & Executive Assistant
NextWave
02.2006 - 07.2008
Overseas Sales and Marketing Assistant Manager
Cenix
12.2004 - 01.2006
Bachelor of Arts - English Literature
Ajou University
03.2000 - 08.2004
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