Hannah Yoon 윤하나
Seoul
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Education Manager
Biztalk
Secho, Seoul
11.2021 - 12.2022
- Answered inquires and maintained student records.
- Conducted surveys with students upon course completion to gather feedback for improvement.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members and instructors.
- Managed new employee orientation training process
- Managed educational program budget and prepared monthly reports and final reports.
- Trained faculty and staff to develop courses in learning management systems.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Tested all training software and hardware prior to commencing training programs.
- Selected and assigned instructors to conduct specific language programs.
- Developed surveys to identify training needs based on projected production processes and changes.
- Implemented new learning strategies depending upon employees' skill levels.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Teaching Assistant
Korea International School Seoul
Gangnam, Seoul
10.2019 - 06.2020
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Provided instructional support to students unable to attend regular classes.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
English Teacher
Songpa Chilrdren's Engligh Public Library
Songpa, Seoul
07.2017 - 02.2019
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Prepared and implemented lesson plans covering required course topics.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Developed innovative lesson plans to engage students in English language learning.
- Attended department meetings to develop and update course curricula.
- Created and implemented activities to foster critical thinking skills of students.
- Coordinated activities to encourage interest in reading.
- Participated in professional development activities to stay current with literature trends.
- Participated in department and employee team meetings to discuss student performance and academic achievement.
- Led classroom discussions to encourage students to analyze literature critically.
- Created and administered interactive activities for students.
Office Manager
Netherland Embassy
Junggu, Seoul
08.2008 - 08.2009
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Controlled finances to lower costs and keep business operating within budget.
- Created, maintained and updated filing systems for paper and electronic documents.
- Reported to senior management on organizational performance and progress toward goals.
- Updated reports, managed accounts, and generated reports for company database.
- Met project deadlines without sacrificing build quality or workplace safety.
- Facilitated workshops to collect project requirements and user feedback.
Office Manager & Executive Assistant
NextWave
Yeouido, Seoul
02.2006 - 07.2008
- Coordinated special projects and managed schedules.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Evaluated employee records and productivity and submitted evaluation reports.
- Managed office operations while scheduling appointments for department managers.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Facilitated training and onboarding for incoming office staff.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Coordinated events and worked on ad hoc projects.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Took notes and dictation at meetings.
- Wrote reports, executive summaries and newsletters.
- Created and managed office systems to efficiently deal with documentation.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Overseas Sales and Marketing Assistant Manager
Cenix
Guro, Seoul
12.2004 - 01.2006
- Developed relationships with clients and potential clients to improve business growth.
- Collaborated with Regional Sales Managers to make strategic sales decisions.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Motivated salesforce to achieve sales goals through incentives and rewards.
- Conducted market research to identify new opportunities and target markets.
Education
Bachelor of Arts - English Literature
Ajou University
Suwon, Gyeonggi-do, Republic Of Korea 03.2000 - 08.2004
Skills
Organized managerial style
Problem solving skill
Leadership abilities
Oral and written communication skills
Interpersonal skills
Experience with techonology and software
Certification
TESOL from Sookmyung Women's University
Timeline
Education Manager
Biztalk
11.2021 - 12.2022
Teaching Assistant
Korea International School Seoul
10.2019 - 06.2020
English Teacher
Songpa Chilrdren's Engligh Public Library
07.2017 - 02.2019
TESOL from Sookmyung Women's University
06-2017
Office Manager
Netherland Embassy
08.2008 - 08.2009
Office Manager & Executive Assistant
NextWave
02.2006 - 07.2008
Overseas Sales and Marketing Assistant Manager
Cenix
12.2004 - 01.2006
Bachelor of Arts - English Literature
Ajou University
03.2000 - 08.2004